Sr Transportation Analyst
2 days ago
At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Position Summary
- Support the network established to service retail store deliveries, storage, as well as reverse logistics needs.
- Support strategic partnerships within a newly established parcel and delivery agent carrier network that services over 800 stores nationwide, enabling time-definite delivery of more than 7 million cartons annually with a retail value exceeding $4B.
- Build and maintain strong working relationships with brand and store operations teams to ensure transportation changes, initiatives, and plans are effectively integrated into domestic operations.
- Participate with cross-functional teams to identify continuous improvement opportunities, including performance drivers, trend analysis, and reporting related to store delivery and ancillary network logistics services.
- Contribute to the development and execution of strategies that improve the store's delivery experience, reliability, and cost efficiency in partnership with internal and external stakeholders.
- Support the development and ongoing management of Victoria's Secret domestic transportation network, including (but not limited to) inbound, outbound, delivery agent, and reverse logistics operations.
- Provide data-driven recommendations for new network capabilities and enhancements that directly support store operations.
- Support internal performance reporting by analyzing key transportation and delivery metrics, identifying trends, risks, and improvement opportunities.
- Collaborate with internal and external partners to develop operational strategies and contingency plans across varying forecast scenarios.
- Coordinate and participate in formal carrier service reviews, supporting performance evaluation, issue resolution, and continuous improvement initiatives.
- Support and guide junior team members as they monitor daily operational reporting and investigate identified issues or improvement opportunities.
- Demonstrate agility by responding effectively to change, maintaining a positive attitude, and continuously learning new processes, tools, and ways of working.
- Lead transportation initiatives and projects-such as carrier onboarding, process improvements, or new operational pilots-from planning through successful execution.
- Proactively identify operational risks and partner with internal and external teams to develop and execute mitigation plans.
- Lead discussions with cross-functional leaders regarding upcoming volume trends, service updates, market conditions, and network performance.
Qualifications
- Bachelor's degree in Business Management, Transportation, Logistics, or a related discipline preferred.
- 4-7 years of experience in transportation or logistics, with a strong focus on parcel shipping and delivery agent/courier operations.
- Demonstrated integrity, collaboration, and interpersonal skills, with the ability to influence outcomes across teams and functions.
- Strong analytical and decision-making skills, with the ability to independently assess situations, draw conclusions from data, and follow through on execution.
- Proven ability to operate effectively within a matrixed organization and communicate with internal and external partners at multiple levels.
- Strong organizational, communication, and time-management skills, with the ability to adapt to shifting priorities in a fast-paced environment. Experience with SharePoint, Outlook, and Microsoft Teams preferred.
- Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and data formatting. Broader Microsoft Office proficiency required.
- Working knowledge of transportation and logistics systems and technology platforms. Experience with Descartes and E2Open TMS preferred.
- Willingness to travel up to 20% (or more as needed) to support store operations across the contiguous United States.
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We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
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