Lead Assessor/Pretrial Case Manager

1 week ago

Hudson, WI, United States St. Croix County Full time
Job Description

POSITION SUMMARY:
Pretrial Case Managers support the success of pretrial defendants, many of which have substance use or mental health considerations', while also holding them accountable to court ordered conditions such as check-ins, drug testing, or GPS monitoring. Case Managers are responsible to monitor conditions, including electronically keep accurate records, and file accurate reports with the court in a timely manner, including conducting Public Safety Assessments on newly arrested individuals each day prior to intake court. Case Managers must be mindful of client's rights and that engagement in services is voluntary, so Case Managers must work to establish rapport and motivate clients to engage in the services that are accessible and appropriate. The Lead Assessor assumes primary responsibility for the completion of assessments.

ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
  • Complete assessment and screening for defendants using assessments or other tools identified through the referral process. Conduct face to face assessments with individuals, at the office, in the community or other locations to identify needs including substance abuse, criminogenic needs, risk level, medical, psychological, vocational, social, family and daily living.
  • Accept and review referrals for assessments. Schedule, administer, score, and distribute results to stakeholders and file on the court record. Delegate some assessments to other staff. Train other staff on the administration of the assessment and provide ongoing support, including speaking on the record about the assessment tool and/or individual results.
  • Review daily jail records to determine assessment eligibility. Access and interpret criminal history and court appearance information from multiple sources. Score applicable factors in accordance with assessment rules. Create assessment report with demographic, current charge, criminal history, appearance history, assessed risk score and suggested pretrial monitoring conditions in accordance with pretrial policy. Provide report at daily criminal intake court and be present to answer additional questions or provide further information to the Judge and/or Attorneys.
  • Meet with clients to explain program expectations, complete necessary paperwork, connect to services, and enroll in and monitor compliance with court-ordered conditions, such as drug testing or electronic monitoring. Report on compliance, troubleshoot issues, and manage participant payments as required.
  • Attend court hearings, respond to questions asked by judges, and testifies, when necessary, in addition to drafting reports for judges on participants as necessary in conjunction with pretrial policies.
  • Facilitate cognitive-behavioral intervention groups, track attendance in the DOC Portal, and coordinate with referral sources. Group sessions are typically held weekly in the evenings.
  • Manage program logistics by collecting participant payments, billing for supplies, and generating invoices as required.
  • Maintain confidential records; facilitate data collection necessary to identify and monitor local trends related to court case processing, prevalence of specific risk and needs factors, etc.
  • Document all referral contacts and assessments; prepare assessment reports and other written materials; comply with all record-keeping requirements. Enter assessment results into various reporting systems when required.
  • Communicate regularly with clients, service providers, and stakeholders to support client success, coordinate services, and improve outcomes. Apply crisis intervention and motivational interviewing as appropriate.
  • Develop and maintain relationships with the Courts, law enforcement, District Attorney's office, Public Defenders office, DOC, jail personnel, and other stakeholders to improve supervision, agency coordination and outcomes.
  • Attend training and other work-related conferences as necessary to stay current with relevant best practice standards, local/state/national trends and technology as it relates to pretrial supervision, substance use, treatment courts, diversion programs, risk and needs assessments, and other criminal justice activities.
  • Support other staff and departments by screening participants for substance use, answering calls, responding to walk-ins, and following up on faxes and emails, etc. Provide customer service and assist court users and the public in the navigation of the justice system and/or Government Center. Provide accurate information and resources without giving legal advice.
  • Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
This section details the essential competencies required to perform the job effectively, including a mix of technical knowledge, practical skills, and personal attributes.
  • Knowledge of the fundamentals of behavioral sciences.
  • Knowledge of court systems and criminal justice proceedings; court processes and procedures.
  • Knowledge of and ability to provide motivational interviewing, case management, and coordination for individuals with a range of needs.
  • Knowledge of available community resources for the consumer groups.
  • Knowledge of and ability to effectively utilize the principles of strategic and long and short-range planning.
  • Ability to plan, develop, implement, and evaluate projects and programs.
  • Understanding of the structure, functions, and operating requirements of local government and departmental operations.
  • Knowledge of County and department policies, procedures, and practices.
  • Strong organizational skills and the ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment with changing priorities.
  • Ability to perform detailed work with a high degree of accuracy and attention to detail, with minimal direction or supervision.
  • Ability to analyze information and prepare clear, concise, and accurate reports and written materials.
  • Knowledge of effective customer service practices and the ability to interact professionally, respectfully, and tactfully with the public and program participants.
  • Technical proficiency in the use of standard office equipment and software applications relevant to the position (e.g., Microsoft Office, Outlook, SharePoint, etc.).
LANGUAGE SKILLS
This section outlines the communication abilities necessary for effective performance. These skills reflect the need to interact with the public, colleagues, and other stakeholders in a clear, professional, and effective manner.
  • Ability to communicate effectively in English, both verbally and in writing, with a wide range of individuals, including the public, colleagues, and supervisors.
  • Ability to read, interpret, and apply information from complex documents such as laws, regulations, policies, procedures, and reports.
  • Ability to engage with the public, handle inquiries, resolve conflicts, and build positive relationships with a diverse population.
MATHEMATICAL SKILLS
  • Ability to perform accurate mathematical calculations related to assessment scoring, data entry, reporting, and participant payments.
REASONING ABILITY
This section outlines the cognitive skills required to perform the job effectively. This includes the ability to apply logic, make decisions, solve problems, and understand complex information.
  • Ability to identify and define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to make decisions that are sound, well-informed, and timely, even in stressful situations.
  • Ability to analyze situations, consider various perspectives, and make recommendations or decisions based on logical reasoning.
  • Ability to assess situations, anticipate potential issues, and make decisions that minimize risk.
  • Ability to interpret complex information, recognize patterns, and understand the implications of actions or decisions.
  • Ability to think conceptually and understand the relationships between ideas that are not immediately obvious.
  • Ability to develop, interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
  • Ability to maintain confidentiality regarding business-related files, reports and conversations, within the provision of open records law and other applicable State and Federal Statutes and Regulations.
PHYSICAL AND WORK ENVIRONMENT:
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee's supervisor.

PHYSICAL REQUIREMENTS
  • This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, using hands to handle, feel, and perform fine motor skills and repetitive motions, and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms overhead or below the waist.
  • Sufficient vision to perform tasks such as reading documents, operating vehicles, or working with detailed data.
  • Ability to hear and understand speech at normal levels for tasks such as communicating with the public, colleagues, or over the phone.
  • Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
  • Work is generally in a moderately noisy location (e.g. business office, light traffic).
  • May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions.
  • Ability to use standard office equipment (computer, phone, copier, etc.).
WORK ENVIRONMENT
  • Work is primarily in an office or courtroom setting, with some exposure to environmental conditions.
  • May occasionally need to meet with participants in Jail.
  • Cognitive Behavioral group facilitation is in a classroom setting, typically in the evening.
  • Ability to work the allocated hours of the position.
MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE REQUIREMENTS
  • Associate degree in Criminology, Criminal Justice, Substance Abuse, Behavioral Health, Psychology, or closely related field.
  • Three (3) years of experience working in a community justice system.
  • An equivalent combination of related education and work experience may be substituted for above.
  • Must successfully pass criminal background check and be TIME certified.
  • Must obtain Assessment certification within six (6) months of hire.
  • Must obtain certification as a Certified Pretrial Services Professional within six (6) months of hire.
  • Must obtain Moral Reconation Therapy (MRT) certification within six (6) months of hire.

Full Pay Range: $25.31 - $35.27/hour

Expected Pay Range: $25.31 - $28.63/hour

Department: Justice Support Services
FTE: 1.0

St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We take affirmative action to ensure equal opportunity for all applicants without regard to an individual's race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.

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