Principal Sales Engineer

7 days ago

New York, NY, United States Staffbase Full time
About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis-St. Paul, our diverse team of 750+ employees supports 2,000+ customers-reaching over 16.4 million employees-in transforming their employee experience.
We are proud to be a Unicorn company-privately valued at over $1 billion-demonstrating strong growth, innovation, and lasting impact in our industry. Together, we're shaping the future of workplace communication.

We are looking for a Principal Sales Engineer in North America to join our high-caliber Sales Org As a Principal SE, you partner with our Account Executives, collaborate with Product, cross-functionally work with Engineering & Customer Success to drive Sales cycles with existing & future customers. The ideal Sales Engineering candidate brings a strong SaaS technical foundation paired with sharp Sales competencies needed for revenue generation.

Join a team that partners with the world's most forward-thinking enterprises - from Toyota and Alaska Airlines to Adidas, Sephora, DHL, ALDI, and more. Our vertical-agnostic platform means no two days are the same, giving seasoned Solution Engineers a rare chance to stretch their skills across industries, tackle diverse challenges, and continuously elevate their craft.

Important: This is a hybrid role. Core in-office days are Tuesday - Thursday, and it is expected that team members will be in the office at least 2 days per week.

What you'll be doing
  • Own technical discovery to align prospect goals with the Staffbase solution
  • Work with paired Account Executives to collaborate, build and deliver engaging value presentations to prospects
  • Identify use cases to then build, communicate and demonstrate value through storytelling & deep dive product showcase
  • Lead technical evaluation of the Staffbase platform with customer technical experts, navigating through their policies, limitations & techstack to ensure 'fit'
  • Positioning the Staffbase solution in its best light when crafting RFP responses by leveraging thorough knowledge of the platform's capabilities & limitations
  • Staying current with the evolving Employee Experience landscape, competitive intelligence & changing needs of organizations
What you need to be successful
  • Bachelors or Masters Degree in Computer Science, Information Systems, Business Engineering, or similar
  • 5+ years of experience in a SaaS Sales Engineering capacity selling to Enterprise & Strategic accounts, attaining revenue & coaching junior team members
  • Manage the technical decision process with prospects, setting and managing expectations in proof of value and/or evaluations
  • Excellent communication skills (verbal, written, presentations) with a focus on simplifying complex narratives through the art of storytelling
  • Strong understanding of web development methodologies including hands-on experience with HTML, CSS, JS, as well as a high level understanding of SDKs
  • Experience connecting with, understanding and configuration of REST API based integrations within complex, multi-system touchpoints, including data transformation.
  • Knowledge of IdP framework around user authentication protocols (SAML, OIDC) and how they factor into permission structures like RBAC.
  • Strong interest (and ideally experience) in the Digital workplace, Communication and/or Employee Experience verticals
  • You enjoy communicating and working with prospects, while excelling in an ambiguous environment through resourcefulness & creativity
  • You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
  • Business fluency in English is required, Spanish a plus
What you'll get
  • Competitive Compensation - we offer attractive salary packages, including LTIP (unit-based Long Term Incentive Plan)
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
  • Wellbeing - Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxation
  • Support - we're offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
  • Volunteer Day - you'll get one day off per year for supporting a social project

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $168,000 - $205,000 base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, life and disability insurance, a retirement savings plan, wellness days, paid holidays, and paid time off (PTO).

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