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Credentialing Assistant
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Company Overview: Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a 'population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx
Job Summary
Job Summary: The Credentialing Specialist is responsible to coordinate and assist with the day-to-day administrative functions of the Department. The selected candidate will have excellent written communication skills, able to multitask and manage time effectively and provide administrative support to the Delegation team within the Credentialing Department.
Responsibilities
Key Responsibilities:
- Efficient and timely completion of confidential Medicaid applications for provider enrollment, group affiliations, and ETIN enrollment/ maintenance.
- Follow established timelines for processing and completion of applications
- Critically evaluate application for any issues that may require special consideration, or additional review, and take appropriate action to resolve issue
- Identify providers whom are due for ETIN recertification and escalate to supervisor appropriately
- Coordinate with appropriate credentialing onboarding staff to obtain required information from provider
- Perform self-audit of work to ensure data integrity before mailing applications
- Document all tasks, phone calls, emails and other forms of communication during the application process.
- Update rest of Medicaid team and onboarding platform once mailed
- Assist to track the status of mailed applications, if needed
- Provide status updates to Credentialing Department's leadership within one business day, from receipt of request
- Work with supervisor in identifying back-up coverage when out of the office
- Timely and complete updates of credentialing software
- Complete other related tasks or projects as assigned
- Provide back-up to other Credentialing staff as necessary
- Ensure providers files have up to date forms for Medicaid revalidations and yearly certifications.
- Communicate with all levels of organization to obtain documentation and signatures.
Competencies:- Able to multitask, prioritize, and manage time efficiently
- Excellent verbal and written communication skills
- Strong interpersonal and communication skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
- Proficient with MS Office (outlook, word, excel, power point, access)
Qualifications:
- Bachelor's Degree in a Health-Related Discipline: Public Health, Healthcare Administrative, Health Service, Psychology or Sociology Highly Preferred, or in process
- High School Diploma Required
- At least one year of office administrative experience preferred
- Notary a plus
Equal Opportunity Employer
ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Essen Healthcare is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.
