Collections Specialist

2 weeks ago

Livonia, MI, United States Republic Services Full time
  • Location: Livonia, MI
  • Type: Contract
  • Job #249302
Position: (B2B) Collections Specialist

Setting: 1-2 week(s) onsite training then work is Remote

Based Out Of: Livonia, MI 48152

Pay: $20 - $23/hour

We are seeking an experienced B2B Collections Specialist local to Michigan with a robust background in commercial collections. This role is far from standard collections work; it involves handling a wide range of business-to-business collections across multiple waste streams, requiring flexibility and adaptability in approach.

Responsibilities:
  • Execute B2B collections across diverse client profiles with varying requirements.
  • Manage lien waivers, track government fund disbursements, and handle specialized documentation.
  • Understand and adapt to each customer's billing and documentation needs.
  • Build and maintain detailed customer profiles, ensuring all supporting documentation is accurate and complete.
  • Communicate with clients using tailored approaches based on audience and situation.
Requirements:
  • Must be able to commute to Livonia, MI
  • 2+ years of experience with B2B collections, ideally with varied customer profiles
  • Ability to pivot approaches effectively, based on each customer's situation
  • Strong organizational skills for managing and gathering client documentation
Ideals (preferred, not required):
  • Accounting degree - associates, bachelors, etc.
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid sick time
  • Vision insurance

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