Warehouse Manager
3 days ago
Reporting to the General Manager, the Warehouse Manager oversees all warehouse operations within a high-volume, cold chain food processing facility. This role ensures efficient product flow, maintains cold chain integrity, and drives operational excellence across a three-shift environment. The ideal candidate will demonstrate strong leadership and technical expertise in Warehouse Management Systems (WMS) to consistently deliver world-class On-Time In-Full (OTIF) performance. This hands-on position emphasizes continuous improvement, team development, and exceptional service delivery to both internal and external stakeholders.
Major tasks, responsibilities, and key accountabilities:
Operational Leadership
• Oversee warehouse functions including receiving, storage, inventory control, and outbound shipping.
• Ensure cold chain integrity throughout all handling and storage processes.
• Drive OTIF performance by optimizing labor, equipment, and process efficiency.
• Identify and implement operational improvements that enhance safety, quality, and throughput.
Team Development & Training
• Lead and develop a team of three salaried supervisors across a 24/7 operation.
• Establish a pipeline of high-potential talent to support long-term growth and succession planning.
• Oversee training programs aligned with warehouse SOPs to ensure consistency, safety, and regulatory compliance.
• Monitor team performance and lead training initiatives to enhance employee skills and maintain high safety standards.
Technology & Compliance
• Utilize WMS to monitor inventory accuracy, streamline workflows, and support data-driven decision-making.
• Conduct regular inventory audits and provide actionable recommendations to improve accuracy and operational efficiency.
• Maintain accurate training documentation for compliance and operational tracking.
Safety & Collaboration
• Champion a culture of safety through monthly meetings, investigations, and proactive engagement.
• Collaborate with other departments to ensure optimal handling, storage, and movement of products throughout the facility
Education & Experience
• Bachelor's degree in logistics, supply chain management, or business administration preferred.
• Proven experience in a warehouse management role, ideally within cold chain or food logistics.
Operational Expertise
• Strong knowledge of warehouse procedures, inventory control, and industry best practices.
• Demonstrated success managing multi-shift operations and salaried leadership teams.
• Proven track record of achieving On-Time In-Full (OTIF) and other key operational KPIs.
Leadership & Communication
• Advanced leadership skills with the ability to teach, coach, and mentor teams for performance and growth.
• Excellent communication, problem-solving, and cross-functional collaboration skills.
Technical Skills
• Hands-on experience with Warehouse Management Systems (WMS) preferred.
Working Conditions
• This role operates in a wet and refrigerated/freezer environment (-10° to 35° F) located within a manufacturing, warehousing, and production type facility. Must be able to withstand cold temperatures for extended periods
• This is largely a static role with standing, however, the ability to perform repetitive bending and standing up is also required. This would require the ability to lift 10-35 lbs. repetitively and up to 45 lbs. occasionally. Depending on the area, must also be able to push/pull up to 250 lbs. on rollers occasionally
• Must be able to physically walk the production floor having a hands-on approach with problem solving
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