NetSuite Administrator

4 hours ago

Houston, TX, United States Nava Software Solutions Full time
NAVA Software solutions is looking for a NetSuite Administrator

Details:

NetSuite Administrator

Duration: Full time /Direct Hire

Location: Remote role

SUMMARY: The NetSuite Administrator, is a critical role in ensuring our NetSuite platform is tailored to our business needs, and operates at peak performance, all while providing exceptional user support across the organization.

ESSENTIAL FUNCTIONS:

Data Management & Optimization:
  • Manage and organize the company's digital data within NetSuite to ensure it is accurate, accessible, and optimized for business processes.
  • Regularly monitor and improve data integrity and efficiency across various departments (finance, sales, inventory, etc.).
  • Perform regular audits of the system's data to maintain consistency and accuracy. System Customization & Configuration:
  • Tailor NetSuite ERP, CRM, and eCommerce solutions to align with the specific needs and operational requirements of the business.
  • Customize dashboards, forms, fields, records, reports, and workflows to improve user experience and system performance.
  • Design and implement custom solutions for complex business requirements, ensuring scalability and future- proofing.
User Support & Training:
  • Provide expert-level support and troubleshooting to internal users, addressing any issues or challenges they encounter with the NetSuite system.
  • Lead user training sessions and develop training materials to ensure smooth onboarding for new users and ongoing professional development for existing staff.
  • Serve as the primary point of contact for NetSuite-related inquiries across departments.
Troubleshooting & System Maintenance:
  • Proactively identify and resolve system issues, glitches, or performance bottlenecks to ensure uninterrupted business operations.
  • Manage system updates and patches to ensure the NetSuite instance is running the latest versions and improvements.
  • Coordinate with vendors and internal teams to resolve complex system issues and perform root cause analysis for recurring issues.
Collaboration & Cross-Functional Integration:
  • Work closely with various departments (Finance, Sales, Operations, IT) to understand their business processes and translate these into NetSuite configurations and customizations.
  • Lead system integration projects and work with third-party vendors to ensure seamless data flow between NetSuite and other software systems.
Continuous Improvement & Optimization:
  • Stay current with the latest NetSuite developments, industry trends, and best practices to drive continuous improvements within the system.
  • Collect feedback from users to identify pain points and opportunities for process improvements.
  • Implement enhancements that improve system functionality, user satisfaction, and overall efficiency.
  • Guides, leads, and mentors. Actively demonstrates the values of SPIRITED.
  • Any other duties of similar or lesser nature as required
COMPETENCIES, SKILLS AND ABILITIES
  • Strong proficiency in NetSuite Reporting & Analytics (Saved Searches, KPIs, and Dashboards).
  • Advanced understanding of NetSuitedatamigration, integrations, and import/export processes.
  • Solid knowledge of NetSuite's data model and ability to troubleshoot complex data-related issues.
  • Experience with NetSuite implementation and ongoing system maintenance.
  • Technical Skills:Familiarity with basic programming and scripting (SuiteScript) is a plus, though not mandatory.
  • Advanced Excel skills and ability to manipulate large data sets.
  • Experience working with NetSuite's SuiteTalk (Web Services API) and SuiteAnalytics Connect is a plus.
Soft Skills:
  • Excellent problem-solving and analytical thinking skills to troubleshoot issues and optimize system performance.
  • Strong interpersonal and communication skills to effectively collaborate with both technical and non-technical stakeholders.
  • Ability to train and mentor staff and translate technical details into understandable concepts for non-technical users.
  • Strong organizational skills with meticulous attention to detail.
  • Self-motivated, with the ability to manage multiple projects and deadlines in a fast-paced environment.
EDUCATION / EXPERIENCE

Experience:
  • At least 5 years of hands-on experience working with NetSuite, including system administration, customizations, and integrations.
  • Proven experience in configuring and maintaining custom record types, fields, forms, reports, workflows, and roles within NetSuite.
  • Deep knowledge of NetSuite ERP, CRM, and eCommerce modules, with hands-on experience in financial modules (A/R, A/P, GL, revenue recognition) and reporting.

Certifications:

NetSuite Administrator Certification is highly preferred. Other relevant certifications (e.g., Suite Foundation, Suite Cloud Developer) are a plus.

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