Site Supervisor

1 week ago

McAllen, TX, United States Alpine Physician Partners Full time

We're committed to bringing passion and customer focus to the business.

Job Description:

The Practice Supervisor has direct oversight of personnel in the areas of clinical staff such as, but not limited to, medical assistants, lab technicians, schedulers, and x-ray techs.

ESSENTIAL FUNCTIONS

  • Ensures a smooth workflow for back-office staff and is a direct liaison with the practice administrator to ensure that patient needs are met, quality measures/standards are maintained, and productivity is maximized.
  • Partners with the Reception Supervisor to manage staff and maintain quality customer service at the clinics.
  • Oversight of clinical needs that relate to MA's, X-rays, injections, forms processing, and related authorizations.
  • In collaboration with the Practice Administrator, Human Resources, and the Physician as appropriate: recruit, hire, train, develop, coach, counsel, and discipline employees to maintain optimum levels of service to our patients.
  • Monitor the flow of patients to maximize efficiency and reduce wait times.
  • Coach medical assistants in procedures, clinic standards, compliance, and protocols.
  • Coordinates coverage for medical assistants' staffing needs. Maintains staff coverage calendar(s) and approves timecards.
  • Foster teamwork among staff for optimal performance. Encourage positive team attitude and support staff development.
  • Organize monthly team meetings to ensure effective communication and feedback.
  • Other duties as assigned.
EDUCATION and EXPERIENCE
  • Preferred Qualifications: LVN with three years of clinical experience and one year of supervisory experience. Graduated from an accredited school of nursing with an LVN/LPN State Licensure.
  • Minimum Qualifications: Certified Medical Assistant with five years of clinical experience and one year of supervisory experience.
KNOWLEDGE, SKILLS and ABILITIES:
  • Customer (patient) centered individual.
  • Ability to act as a representative of practice at all times.
  • Demonstrated ability to manage multiple priorities.
  • Ability to effectively present information and respond to questions from administrative and clinical staff, groups of managers, patients, and physicians.
  • Knowledge of required medical coding and how it affects reimbursement from third-party payers.
PHYSICAL REQUIREMENTS IN ACCORDANCE WITH ADA:
  • Minimal Carrying/Lifting
  • Up to 8 hours per day Standing
  • Up to 8 hours per day Walking
  • Required to work at keyboard up to eight hours per day.
  • Required to view a computer monitor and read printed matter with or without corrective lenses, for up to eight hours per day.
  • Environment Exposure - Office atmosphere


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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