Benefits Specialist, Human Resources

Overview

Benefits Specialist, Human Resources

- Performs processes relating to the administration of benefits. Performs other duties as assigned.

- 80 hours / 2 weeks

- Monday to Friday Day Shift Hours

- This position will be located at the Mercyhealth Rockford Medical Building in Rockford, IL.

- This position will require some local travel to attend events, such as Benefits Fairs and New Employee Orientation.

Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon:

• Employee engagement, empowerment and growth
• Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better
• An atmosphere of caring and quality that cascades throughout the organization

Responsibilities

• Counsels and corresponds with partners regarding benefits, policies, and procedures via in-person, phone, email, and Workday cases.

• Processes partner change of status transactions through Workday.

• Responsible for termination paperwork and processes.

• Complies with state and federal benefit regulations.

• Participates in benefit audits on an on-going basis.

• Attends orientation as the benefit representative on a rotating basis.

• Maintains benefit personnel files and completes filing/reporting as required.

• Answers phones and greets customers entering the department.

• Is an active participant in department specific meetings and committee(s).

• Participates in annual benefit projects such as open enrollment/benefit fairs and benefit plan reviews as needed.

Skills and Abilities
Good analytical/interpretive skills
Excellent interpersonal/communication skills

Education and Experience

• High school diploma or equivalent
• Two years of clerical experience, preferably in Human Resources.

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently required to sit, reach, walk, handle, finger, feel, talk, and hear. The employee is occasionally required to stand, stoop, kneel, crouch, and crawl. The employee must occasionally lift and or move up to 50 pounds and up to 25 pounds frequently. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Benefits

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

• Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

• Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

• Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

• Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

• Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

• Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.

---