Massage Therapist

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

At Alila Napa Valley, a Forbes-rated luxury resort in the heart of wine country, we believe in creating thoughtful, holistic guest experiences. Our Massage Therapists play a vital role in delivering wellness experiences that reflect our serene surroundings and Alila’s core values of balance, connection, and respect.

Our Spa at Alila offers holistic wellness experiences rooted in serenity, luxury, and authentic care. We are seeking a skilled and compassionate Massage Therapist to join our Spa team. This role is key in creating personalized, restorative treatments that leave a lasting impact on our guests.

Why Work With Us:

• Competitive salary and benefits package

• Paid time off from date of hire

• Unlimited discounted nights at Hyatt hotels worldwide

• $1,000 annual wellness/education reimbursement

• A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate

Be part of a team committed to delivering personalized, elevated service in one of Napa Valley’s most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Responsibilities:

• Perform professional massage therapy and body treatments, including but not limited to Swedish, deep tissue, hot stone, and aromatherapy, tailored to guest needs.

• Greet guests warmly, review intake forms, and recommend appropriate services and products based on wellness goals.

• Maintain treatment rooms and equipment in pristine condition, ensuring compliance with sanitation and safety standards.

• Educate guests on spa services, treatments, and home care recommendations to enhance overall wellness.

• Work collaboratively with the Spa Concierge and Spa leadership team to deliver seamless, luxury guest experiences.

• Support Spa programming and resort wellness initiatives as needed.

The starting hourly rate for this position is $17 commission and service charges which reflects the range we reasonably expect to pay.

View ourVirtual Reality Experience (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications:

Qualifications:

• Current California Massage Therapy license required.

• Minimum 1 year of professional massage therapy experience, preferably in a luxury resort or Forbes-rated spa.

• Strong knowledge of anatomy, physiology, and a variety of massage modalities.

• Excellent communication skills with the ability to connect authentically with guests.

• Professional demeanor and guest-focused mindset.

• Flexibility to work a varied schedule including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand for extended periods and move throughout the property.

• Capable of lifting, pushing, or pulling up to 25 pounds as needed.

• Frequent use of computer systems, phones, and standard office equipment.

• Must be able to work indoors in a front‑of‑house environment with constant guest interaction.

Primary Location: US-CA-Napa

Organization: Alila Napa Valley

Pay Basis: Hourly

Job Level: On-call/Casual

Job: Spa

Req ID: NAP001983

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.