Trainer, Customer Service Rep
6 days ago
The Trainer provides training and support for all new Customer Service Representatives within a designated company area.
- Responsible for providing excellent customer service support
- Identifies new Customer Service Representative staff and schedules training
- Provides training for applications
- Provides training for all Customer Service Representatives and Central Customer Service Representative on managing held sales
- Provides training on creating, organizing, updating, and maintaining patient charts
- Reports to region manager/regional VP a monthly schedule of training
- Coordinates special projects as assigned
- Communicates policy changes and best practices
- Schedules on-going and training for existing employees as needed
- Mediates and resolves conflict to prevent escalation
- Travels as needed to cover for Customer Service Representatives who are on vacation/leave
- Assists with training acquisition Customer Service Representative staff on systems
- Helps location management review applications of potential new hires, when requested
- Solves problems independently with minimal supervision
- High School Diploma or General Education Degree (GED) required; some college preferred
- Must have proven human relations skills dealing with referral sources, patients, and administrative departments
- General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential
- Proficiency in Lincare applications
- Prior experience as a Lincare CSR required
- Ability to convey a positive and professional image to customers and employees
- Excellent communication skills
- Detail-oriented
- Able to effectively provide and respond to constructive criticism
- Capable of following an issue through to its conclusion
- Ability to prioritize issues/situations and respond accordingly
- Able to effectively interact with all levels of the Lincare organization as well as Customers
- Strong customer service
- Home care/health care background is a plus
-
Customer Service Rep
2 weeks ago
Charlotte, NC, United States Viking Group Full timeBe Part of Something That Matters At Viking, we're not just building fire protection equipment - we're building peace of mind. Our products help protect lives and property around the world, and we take that responsibility seriously. With over 100 years of experience and a reputation for doing things the right way, we're driven by our values: innovation,...
-
Customer Engagement Rep
1 week ago
Charlotte, NC, United States Sunlight Consulting and Events Full timeCustomer Engagement Rep - Paid Internship for Students & Recent Graduates Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for enthusiastic and driven individuals to join our team as Customer Engagement Rep in a paid internship role. This opportunity allows you to develop professional...
-
Customer Engagement Rep
6 days ago
Charlotte, NC, United States Sunlight Consulting and Events Full timeCustomer Engagement Rep - Paid Internship for Students & Recent Graduates Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for enthusiastic and driven individuals to join our team as Customer Engagement Rep in a paid internship role. This opportunity allows you to develop professional...
-
Customer Engagement Rep
2 weeks ago
Charlotte, NC, United States Sunlight Consulting and Events Full timeCustomer Engagement Rep - Paid Internship for Students & Recent Graduates Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for enthusiastic and driven individuals to join our team as Customer Engagement Rep in a paid internship role. This opportunity allows you to develop professional...
-
Customer Service Rep
6 days ago
Charlotte, NC, United States Domino's Pizza LLC Full timeDomino's - JobID: 5a09c1ac-1395-4001-ab4c-a96a4d93c1a8 [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front...
-
Customer Service Rep
6 days ago
Charlotte, NC, United States Domino's Pizza LLC Full timeDomino's - JobID: cbe38b3e-76cd-4806-9b00-b2c6e51eacd6 [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front...
-
Customer Service Rep
6 days ago
Charlotte, NC, United States Domino's Pizza LLC Full timeDomino's - JobID: 5a09c1ac-1395-4001-ab4c-a96a4d93c1a8 [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front...
-
Customer Service Rep
6 days ago
Charlotte, NC, United States Domino's Pizza LLC Full timeDomino's - JobID: 5a09c1ac-1395-4001-ab4c-a96a4d93c1a8 [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front...
-
Customer Service Rep
6 days ago
Charlotte, NC, United States Domino's Pizza LLC Full timeDomino's - JobID: 5a09c1ac-1395-4001-ab4c-a96a4d93c1a8 [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front...
-
Customer Service Rep
6 days ago
Charlotte, NC, United States Domino's Pizza LLC Full timeDomino's - JobID: 5a09c1ac-1395-4001-ab4c-a96a4d93c1a8 [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front...
