Administrative Specialist

Job Description

Description:

Pay: Up to $21.00 per hour DOE

Mon-Fri 7:30 AM - 4:00 PM
The position will be located at the Florence or Cheraw location and will require some travel to locations in Florence, Cheraw, Lancaster.

Responsibilities

Provides quality customer service and support to Power Grid Operations
• Maintains confidential Company/Employee information in a professional and discreet manner
• Maintains office record retention files
• Orders office supplies
• Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily
• Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties
• Updates local bulletin boards with required reference materials
• Efficiently uses available tools or systems to effectively communicate reliability details to external customers
• Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
• Takes ownership of customer issues and problems until resolved, requesting assistance as needed
• Facilitates communication between internal and external customers
• Reports job status details to operation center personnel and others as requested
• Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
• Ensures work is scheduled and executed timely
• Assist with preliminary research and root cause analysis for customer issues
• Collaborates with other work groups to ensure desired customer experience
• Professional and courteous in all contacts
• Initiates facility/security requests (broken printers, lights, cameras, etc.)

Cost Management
• Applies correct general ledger accounting in all work related applications and functions within area of responsibility.
• Assist in reconciling work order materials, labor, and equipment to represent actual field construction
• Assist in resolving errors and prepares for close-out of construction work orders in work management system,
• Developing skill sets to report units of property to asset accounting accurately
• Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
• Creates appropriate work order to complete follow-up work
• Processes Invoices and Customer Billing
• Assist with managing Office Supply needs

Reliability
• Prepares for and provides emergency restoration support as needed
• Supports the Delivery Operations reliability programs or processes using appropriate work management applications

EE Engagement/Safety
• Supports Human Performance safety culture through active participation in safety meetings
• Follows ergonomics and office safety guidelines
• Supports corporate initiatives
• Demonstrates a commitment to continuous learning and development

Additional Information

HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Meet Your Recruiter

April Shelton

April Shelton is a senior recruiter with more than 25 years in the industry. April specializes in nuclear, power, and energy engineering. Her advice to job seekers is "Always have an updated resume. Don't reply to a job posting if you are not fully qualified. If you use a cell phone as your primary contact, make sure it is professional and doesn't have a song playing or an unprofessional voicemail message."

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HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

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