Expert Program Manager

Requisition ID# 169286

Job Category: Project / Program Management

Job Level: Individual Contributor

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: Fresno; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakland; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Organization Overview: The Coworkers of Electric Dispatch & Scheduling is a 24/7 department that works to ensure the delivery of safe and reliable electric service to our customers. The ED&S team works directly with the multiple functional areas to respond to customer and compliance committed work and outage response. The department also leads the 911 Standby program for resource support and management for both blue-sky and major event days and works in close collaboration with PG&E's EOC, REC's, and OEC's for major event response.

Position Summary: The Principal Program Manager will be responsible for executing on PG&E's mission of safe, reliable, and affordable operations. The program manager will have experience and skills in project management, communication, teamwork, management of change, data analysis/assessment, and related technicality who can drive the delivery of the objectives to all needed employee levels of the company and outside stakeholders. The candidate will lead all efforts, projects, programs, and communications that support the ED&S program strategy. This includes communications channels such as in-person, Teams, and email to engage all levels of leadership and individual contributors, field, office, and hybrid coworkers, contractors, represented, non-represented, etc. The candidate will be stay aligned with the EO communications strategy to ensure alignment on messaging and will lead action plans resulting from different work stream methods.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Minimum Base Salary (Bay Area) $122,000.00
Mid Base Salary (Bay Area) $158,000.00
Maximum Base Salary (Bay Area) $194,000.00

Minimum Base Salary (California) $116,000.00
Mid Base Salary (California) $150,000.00
Maximum Base Salary (California) $184,000.00

Job Responsibilities:

• Lead visible projects and initiatives within defined scope, schedule, and cost. Driving execution and accountability to achieve strategic objectives.
• Develop and lead communication strategies to ensure efficient and effective information flow across ED&S, Restoration, FM, and Customer Care teams.
• Share recognition and timely messaging on highlights related to safety, quality, morale, delivery, and costs.
• Organize and facilitate team meetings, Executive Leadership Team (ELT) sessions, All Coworker Calls, and Leadership Meetings.
• Coordinate Director and ELT meetings to support leadership, strategy development, and culture change initiatives.
• Create, maintain, and execute Breakthrough and Joy@Work action plans to foster engagement and organizational effectiveness.
• Facilitate organizational newsletters and announcements, ensuring alignment across functional areas and organizations.
• Research, analyze, and respond to escalated inquiries and issues, developing recommendations. Present findings and make recommendations to management on suitable strategies and objectives.
• Compose, design, and prepare correspondence, presentations, communications, reports, and other materials, ensuring clarity, professionalism, and alignment with organizational goals.

• Prepare daily reporting for missed targets to leadership.
• Work collaboratively with field teams to identify opportunities for improvement and recommend corrective actions.

Minimum:

• Bachelors degree or equivalent experience.
• 8 years of related work experience.

Desired:

• PMP Certification
• Utility, energy industry experience; advanced understanding of the utility or energy industry drivers, issues and trends.
• Knowledge and understanding of Transmission, Distribution and Substation and /or Electric Operations
• Advanced knowledge of Program Management
• Ability to influence leaders inside and outside of the department through data analysis, insights and recommendations
• Ability to lead large and complex projects working with cross-functional teams
• Ability to create compelling business cases based on complex business environments and inputs
• Adept at addressing issues with diplomacy and tact
• Excellent negotiation skills.