Residential Shift Supervisor

Residential Shift Supervisor - Youth Behavioral Health

Location: Memphis, TN
Department: Operations
Job Type: Full-Time
Pay: $20.00 - $20.75

About Youth Opportunity and Memphis Youth Academy

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Memphis Youth Academy in Memphis, Tennessee is a higher-capacity Youth Academy (approx. 68 beds) serving boys ages13 to18 in a trauma-informed residential setting. The program integrates clinical mental health and behavioral treatment with daily academic instruction, art, music, recreation, and social skills development.

Youth typically spend 6 to9months in the program, participating in individual, family, and group therapy, restorative justice, life skills training, victim-impact awareness, and pre-vocational preparation. Small group living units foster stability, engagement, and preparation for reintegration into school and community environments.

Residential Shift Supervisor Job Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with immediate vesting
• Paid time off (PTO) and 7 paid holidays (Earn 4 hours of PTO each pay period)
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

Why Join Youth Opportunity?

• Be part of a team making a difference in the lives of vulnerable youth
• Gain experience in a growing field of youth mental health and residential care
• Work in a secure, structured, and supportive treatment environment
• Develop your skills through training, mentorship, and advancement opportunities

Position Summary - Residential Shift Supervisor Job in Memphis, TN

We are hiring a Residential Shift Supervisor to oversee daily operations and staff during assigned shifts. This role is ideal for professionals looking to grow in youth residential services and behavioral health. The Shift Supervisor ensures the safe and effective operation of the facility and provides leadership and direction to staff working directly with youth in our care.

Residential Shift Supervisor Responsibilities

• Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance
• Assist with developing staff schedules and ensuring adequate coverage for safe and effective facility operations
• Monitor facility security and ensure compliance with state regulations and agency policies
• Oversee youth behavior management, review incidents, and investigate grievances
• Supervise medication administration and ensure accurate documentation
• Assist with youth appointments, transports, and intake/discharge procedures
• Communicate regularly with leadership regarding staffing, safety, and operational concerns
• Conduct security checks, monitor electronic systems, and oversee room searches as needed
• Provide emergency response coordination during incidents such as fire or severe weather

Other Duties Include

• Maintain a high standard of role model behavior for youth
• Participate in required training and professional development
• Report incidents or concerns regarding youth safety or staff conduct
• Document shift events, staffing updates, and incidents according to policy
• Perform other duties as assigned or needed

Required Qualifications

• High School Diploma required; Bachelor's Degree preferred
• Minimum of 3 years' experience working with youth in a residential setting required
• Prior supervisory experience preferred
• Ability to assess youth with substance abuse, mental health, and trauma history
• Must pass background check and drug screening

Preferred Skills

• First Aid/CPR certified (or ability to obtain during probationary period)
• Strong leadership, supervision, and conflict resolution skills
• Excellent written and verbal communication
• Ability to collaborate with law enforcement, probation, courts, and caseworkers
• Sensitivity to cultural, gender, and individual differences

Physical Demands

Must be physically healthy and emotionally stable. Ability to engage with youth, participate in activities, and intervene physically if needed. Must be free from communicable diseases as defined by the state. Ability to pass evaluations for physical techniques and written certification exam.

Other Requirements

• Valid driver's license and safe driving record required
• Must meet state criminal background check requirements
• Must be at least 21 years of age
• Ability to work extended, evening, and/or weekend hours as needed

How to Apply

Click "Apply Now" through Indeed to submit your application. Or visit http://www.youthopportunity.com/yourfuture to learn more about our mission and career opportunities.

Youth Opportunity is an Equal Opportunity Employer.

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