Senior Credit Strategy
1 week ago
Job Description
About the Role
As Senior Credit Strategy and Engagement Analyst you will independently analyze and report trends to identify the health of the Kohl's Card digital portfolio. You will explore opportunities to shape business objectives and engage with leadership to share key findings and insights with team members.
What You'll Do
- Utilize multiple data sources to analyze business trends and monitor the health of the Kohl's Card portfolio
- Proactively provide visibility to trends and variances as well as root cause analysis
- Communicate trends and key metrics to business leaders
- Conduct periodic reviews of the financial impact of performance data, return on investment projects and process improvement initiatives
- Provide insights on risks and opportunities
- Establish and maintain influential relationships with internal and external partners
- Recommend and develop new reports and initiatives, using business knowledge and multiple data tools
- Independently respond to ad-hoc business requests and communicate findings to business leaders
- Share knowledge and insights with the team with detailed accuracy
- Actively engage with leadership to analyze and identify opportunities to create a better customer experience
- Additional task may be assigned
Required
- 3-4+ years of experience in reporting and analysis
- Business case development for Enterprise Prioritization of Credit Technology projects, partnering with Finance on Internal Rate of Return (IRR)/Net Present Value (NPV) values to be presented to executive leadership
- Course Certifications or clearly demonstrated proficiencies in Microsoft Applications (Excel, Google Workplace, Word, Access and PowerPoint)
- Proven ability to multitask and prioritize workload
- Excellent written and verbal communication skills
- Strong analytical, planning and organization, decision making and leadership skills
- Bachelor's Degree
- Experience in SQL Server, Adobe Analytics, Big Query, or Tableau
- Experience in Contact Center environment and retail
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
- Ability to perform the accountabilities listed in the "What You'll Do" Section
- Ability to maintain prompt and regular attendance as set by the company
- Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week
- Ability to comply with dress code requirements
- Ability to learn and comply with all company policies, procedures, standards and guidelines
- Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel
- Ability to work as part of a team and interact effectively and appropriately with others
- Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
- Ability to satisfactorily complete company training programs
- Perform work in accordance with the Physical/Cognitive Requirements section
- Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
- Ability to plan, prioritize and monitor activities across business units
- Ability to complete or oversee the completion of assigned projects in a timely manner
- Ability to comply with health and safety standards
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