HR Specialist 1

3 days ago

Southfield, MI, United States Zobility Full time

• We are seeking a HR Specialist with hands-on experience in Employee Central/Success Factors to support data maintenance, and monitoring of employee data within our HR system. This role is essential for maintaining data integrity, processing HR helpdesk tickets, and supporting HR operations by ensuring employee information is accurate, current, and compliant with company policies. HR Specialist will also support local onboarding.

Key Responsibilities:
• This position will work closely with and support the local Human Resources team.
• Provide administrative support to the human resources function in all areas.
• Manage employee databases, prepare reports, and maintain accurate HR records
• Serve as the first point of contact for HR-related inquiries and complaints: Performing initial triage of issues, providing immediate advisory services on matters such as absence, accommodations, health issues, conduct, and organizational change.
• Maintain clear communication channels and documentation to ensure proper handling and resolution of all HR/Employee matters.
• Provide pre-boarding preparation and onboarding support and provide a positive employee experience.
• Process various, manually or electronically, related to documenting human resources activities such as new-hire, change-of-status, performance evaluations, benefits, terminations, etc.
• I9 verification, I9 re-verification, and onsite onboarding support.
• Answer HR Helpdesk employee inquiries by providing answers, guidance, and resources.
• Maintain a service-focused and user-oriented attitude, and continuous improvement toward Operational Excellence.
• All other duties as assigned.

Qualifications:
• High school diploma or equivalent; an associate degree or relevant coursework is a plus.
• Hands-on experience with SuccessFactors Employee Central is required for this role.
• Strong attention to detail and ability to manage high volumes of data entry with accuracy.
• Proficient in Jira ticket management, Microsoft Office, particularly Excel, for data entry and record maintenance.
• Excellent communication skills and ability to work collaboratively within a team environment.

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