Customer Service Representative

1 week ago

Kenosha, WI, United States Uline Full time
Customer Service Representative

Pay from $27 to $32 per hour with significant growth and earning potential

Includes $2 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Why Customer Service at Uline?
  • Learn: In-depth training helps you sharpen communication and problem-solving skills.
  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.
  • Be a product and solutions expert We'll equip you to answer product, pricing and shipping questions quickly and confidently.
  • Build business relationships with customers over phone, email and chat.
  • Understand customer needs and recommend Uline's best solutions.
  • Help customers navigate Uline's website and online ordering.
Minimum Requirements
  • High school diploma or equivalent. Bachelor's degree preferred.
  • Excellent problem-solving, listening and communication skills.
  • Prior customer service experience is a plus, but if you are eager to learn, we will train you
Benefits
  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
Employee Perks
  • Café featuring affordable daily meal options from local restaurants.
  • On-site fitness center and beautifully maintained walking paths.
  • Best-in-class, clean, modern facilities.


About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

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Our employees make the difference and we are committed to offering exceptional benefits and perks Explore Uline.jobs to learn more

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