Warehouse Outbound Supervisor
1 week ago
The Outbound Supervisor is responsible for monitoring and maintaining Pick/Pack standards and getting orders out in a timely manner, consolidating customer orders and preparing them for shipping by specific carrier, and ensuring that E-Commerce order meet company standards. The Outbound Supervisor will have oversight of the E-Commerce, Packing, Picking, and Shipping Departments.
Schedule: 12:30pm to 9pm EST
Compensation: $29.00/hour
Key Responsibilities Include:
- Participates in proactive team efforts to achieve departmental and company goals
- Train and manage associates to achieve completion of the work with maximum productivity, while assisting in the development of productivity and accuracy standards
- Track and ensure that customers' orders are processed and fulfilled in a timely manner and processed products for shipping are delegated to the correct courier
- Develop efficiencies throughout the operations process
- Log materials to maintain and organize adequate supplies
- Stacking boxes on pallets to be loaded onto trucks and ensure pallets are stretch wrapped correctly
- Generate labels for boxes to be shipped
- Oversee incoming and outgoing shipping activities to ensure accuracy and condition of shipments
- Determine shipping priorities and methods required to meet shipping schedules
- Arranging transportation that optimizes service and cost
- Inspecting loading operations to ensure compliance with specifications
- Determining work procedures, preparing work schedules and expediting workflow
- Investigate and solve customer problems and issues
- Ensuring that all employees are in compliance with all applicable health and safety regulations and other company-related policies and procedures
- As Supervisor participates in the selection process of new employees, advises and directs the teams; assists with performance appraisals; maintains assignment completion schedules; disciplinary problems are referred to a higher level. Performs similar and higher level tasks.
Supervision:
This position is frequently managed by the DC General Manager or Assistant DC Manager. This position supervises the Picking Lead, Packing & Shipping Lead, and E-Commerce Lead.
Qualifications:
- High School Diploma or General Education Degree (GED)
- Computer Literacy
- Comprehension of multiple forms of data
- Proficiency in Windows and Microsoft Office
- Ability to problem-solve
- Attention to detail
- Three years in the Order-Processing and Shipping Departments
- Safety
- Time management
- Willingness to learn computerized scanning device
This position requires standing 60% of the day, light lifting (up to 50 lbs.) for 30% of the day, and stooping for 10% of the day.
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