Dispatcher

2 weeks ago

Richmond, CA, United States Chefs’ Warehouse Full time
Allen Brothers Commitment to Excellence

Consistent Quality | Responsible and Strategic Sourcing | Unmatched Craftsmanship / Service

The Elite Brand Since 1893

Allen Brothers sources the highest quality product available in the market. Our team of master butchers hand cuts each piece of consistently aged meat to perfection. Delivering excellence, for 130+ years. Allen Brothers has proudly stood as a symbol of excellence for generations and remains committed to leading the way for many more to come.

Allen Brothers passionately consult, sell, and build relationships with customers through the most experienced network of sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission: The mission of The Chefs' Warehouse & Allen Brothers is to provide the world's greatest ingredients to the world's best chefs.

Our C.H.E.F.S. Values:

Curious & Creative

Hungry For Food & Results

Entrepreneurial

Forward Thinking & Flexible

Supportive (Of Peers & Chefs)

Position Summary: Pairs motor vehicles and drivers in the morning prior to the beginning of drivers' daily route.

Shift: Sunday through Thursday 11am-8pm

What you'll do:
  • Dispatch all drivers and helpers.
  • Daily record keeping of agency and helpers for payroll.
  • Must record and collect all material given to drivers (ex: gas cards, fobs keys, radio's, etc.).
  • Maintain hand truck inventory and update spreadsheet.
  • Maintain and update ez-pass account.
  • Respond to all emails within 5 minutes and continue responses until resolved.
  • Must complete hand off log with or without issues.
  • Responsible for maintaining and charging all phones.
  • Monitor geo tab and address drivers on all alerts.
  • Update routers with delivery windows and any address issues.
  • Check emails before dispatching for any updates, changes or notes.
  • Answer all phone messages.
  • Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues.
  • Complete daily activity sheet.
  • Complete wufoo report daily.
  • Update pickup sheet with purchasing twice a day 2pm and 4:00 pm.
  • Send email updates regarding any issues with the routes including delays.
  • Update invoice register in as400 for the company.
  • During the day continually follow up on all pickups with drivers before they become issues.
  • Assist drivers with directions, roadside assistance, accident guidelines, etc.
About you:
  • High school diploma or G.E.D. required
  • 2+ year of dispatch experience, preferably in a transportation industry preferred
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  • Excellent written and verbal communication skills
  • Self-directed and able to work without supervision
  • Skilled multi-tasker and organizer is a must
  • Bilingual in Spanish preferred
#LI-BC 1

#LI-Onsite

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits:
  • Paid Vacations, Paid Holidays
  • Health, Dental and Medical Benefits
  • Weekly pay
  • Life Insurance
  • 5% above cost for our high-quality food products
  • Employee discounts for travel and events
  • 401k
  • Employee Stock Purchase Plan


The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.

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