CUSTOMER SERVICE REPRESENTATIVE

3 days ago

Commerce, GA, United States Sunset Finance Full time


JOB SUMMARY

The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.

.

DUTIES & ESSENTIAL JOB FUNCTIONS

Working directly under the supervision of the branch manager, the Customer Service Representative:

  1. Solicit loans on the telephone and at the counter.
  2. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.
  3. Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.
  4. Completes loan documents and closes current refinance loans.
  5. Prepares daily deposits of cash and checks.
  6. Maintains and balances correct amount and denominations of money in cash drawers daily.
  7. Maintains loan standard report daily.
  8. Telephones past due customers

QUALIFICATIONS

Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills.

REQUIRED

A high school diploma or equivalence is required.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

  • Customer Service Representative

    2 weeks ago

    Commerce, GA, United States Domino's Pizza LLC Full time

    Company Description Looking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!! You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible...

  • Customer Service Representative

    5 days ago

    Commerce, GA, United States Domino's Pizza LLC Full time

    Company Description Looking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!! You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible...

  • Senior Member Service Representative

    19 hours ago

    Commerce, GA, United States JM Family Enterprises Full time

    The Senior Member Service Representative is accountable for delivering exceptional member experiences during every interaction by actively listening, identifying member needs, and asking open-ended questions to uncover opportunities. This role focuses on deepening relationships through personalized guidance and the effective positioning of JMAFCU solutions,...

  • Senior Member Service Representative

    14 hours ago

    Commerce, GA, United States JM Family Enterprises Full time

    The Senior Member Service Representative is accountable for delivering exceptional member experiences during every interaction by actively listening, identifying member needs, and asking open-ended questions to uncover opportunities. This role focuses on deepening relationships through personalized guidance and the effective positioning of JMAFCU solutions,...

  • Senior Member Service Representative

    1 week ago

    Commerce, GA, United States JM Family Enterprises Full time

    The Senior Member Service Representative is accountable for delivering exceptional member experiences during every interaction by actively listening, identifying member needs, and asking open-ended questions to uncover opportunities. This role focuses on deepening relationships through personalized guidance and the effective positioning of JMAFCU solutions,...

  • Senior Member Service Representative

    1 week ago

    Commerce, GA, United States JM Family Enterprises Full time

    The Senior Member Service Representative is accountable for delivering exceptional member experiences during every interaction by actively listening, identifying member needs, and asking open-ended questions to uncover opportunities. This role focuses on deepening relationships through personalized guidance and the effective positioning of JMAFCU solutions,...

  • Customer Service Associate

    1 day ago

    Commerce, GA, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...

  • Customer Service Associate

    2 weeks ago

    Commerce, GA, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...

  • Customer Service Associate

    1 week ago

    Commerce, GA, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...

  • Customer Service Associate

    3 days ago

    Commerce, GA, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...