Hotel Front Desk Agent
1 week ago
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now
Responsibilities
• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
• Mitigate customer complaints as needed
• Connect with the housekeeping department to ensure guest accommodations are ready
• Bookkeeping: keep accurate records of all hotel guest account information
• Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Qualifications
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• Well-versed in taking telephone calls and handling stressful situations
• 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
• Must have graduated high school, received a GED or equivalent
• Has previous experience or working knowledge of Microsoft Office and reservation management systems
-
Front Desk Agent
6 days ago
Dallas, TX, United States Hôtel Swexan Full timeCompany Overview Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Hôtel Swexan . The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations...
-
Hotel Front Desk Agent Ft Pt
2 weeks ago
Dallas, TX, United States Le Méridien Dallas by the Galleria Full timeWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love...
-
Hotel Front Desk Agent Ft Pt
6 days ago
Dallas, TX, United States Le Méridien Dallas by the Galleria Full timeWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love...
-
Hotel Front Desk Agent Ft Pt
5 days ago
Dallas, TX, United States Le Méridien Dallas by the Galleria Full timeWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love...
-
Hotel Front Desk Supervisor
2 weeks ago
Dallas, TX, United States Hotel Indigo Dallas Downtown Full timeWe are looking for an experienced Hotel Front Desk Supervisor to assist the Front Office Manager in leading a team and providing great service and memorable experience to our guests. Benefits for the Hotel Front Desk Supervisor: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with...
-
Hotel Front Desk Supervisor
2 weeks ago
Dallas, TX, United States Hotel Indigo Dallas Downtown Full timeWe are looking for an experienced Hotel Front Desk Supervisor to assist the Front Office Manager in leading a team and providing great service and memorable experience to our guests. Benefits for the Hotel Front Desk Supervisor: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with...
-
RWMOT- Front Desk Agent
2 weeks ago
Dallas, TX, United States Rosewood Hotel Group Full timeJob summary - • Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and contributions critical to the successful...
-
RWMOT- Front Desk Agent
1 week ago
Dallas, TX, United States Rosewood Hotel Group Full timeJob summary - • Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and contributions critical to the successful...
-
Front Desk Agent
2 weeks ago
Dallas, TX, United States Seva Hospitality Inc Full timeCOME BE PART OF OUR GROWING FAMILY! We offer bonus incentive programs for all positions and a comprehensive benefits packageto all eligible full-time team members! If you are energetic, like to be recognizedand have a passion for serving others, then please visit sevahos.com to learn more about our company and to see all of the employment opportunities we...
-
Front Desk Agent
2 weeks ago
Dallas, TX, United States Seva Hospitality Inc Full timeCOME BE PART OF OUR GROWING FAMILY! We offer bonus incentive programs for all positions and a comprehensive benefits packageto all eligible full-time team members! If you are energetic, like to be recognizedand have a passion for serving others, then please visit sevahos.com to learn more about our company and to see all of the employment opportunities we...
