Restoration Supervisor

3 days ago

Georgetown, DE, United States SERVPRO of Sussex County North Full time

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Paid time off

Servpro of Sussex County is hiring a Restoration Supervisor We are looking for someone with direct experience with mitigation or construction/building experience with confidence to run a job site. Much of what we do is inspecting damage caused by water, fire, mold, etc. and doing whatever necessary to restore or replace the structures. We touch a variety of structures, both residential and commercial, and need to get creative on every job to do as much as necessary, as fast as possible to restore the property. This is a HANDS ON, in the field position.

Benefits

Servpro of Sussex County offers:

Competitive compensation, with commission structure

Superior benefits

Career progression

Professional development

Starting salary is based on relevant experience

And more

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Communicate clear expectations to restoration technicians and supervise their activities

Document a detailed and accurate job file to support the services provided

Manage labor and consumable item usage on assigned projects

Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

Communicate and follow all OSHA guidelines for job safety

Manage assets by protecting and using equipment and materials properly

Coach and train restoration technicians

Position Requirements

Valid driver’s license

High school diploma/GED (preferred)

At least 1 year of experience in cleaning, restoration, or construction

IICRC certification a plus, not required

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

You don't need direct experience in our line of work, we provide a lot of training; you just need a willingness to learn, quick on your feet and up for the challenge

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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