Front Desk Supervisor
3 days ago
We have a great opportunity to join our hotel as a Front Desk Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to ensure the prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay, and to deliver the highest levels of guest satisfaction. Responsibilities: • Assists in the operations of the Front Desk by supervising all Guest Service associates. • Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests. • Fills in at the Front Desk during busy periods or when personnel needs dictate. • Performs other duties as assigned by management. OTHER TASKS: • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Qualifications: • Ability to work irregular shifts, weekends, holidays, and overtime as activity levels demand. • 3+ years of prior hotel front desk experience. • Supervisory experience preferred.
• Assists in the operations of the Front Desk by supervising all Guest Service associates. • Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests. • Fills in at the Front Desk during busy periods or when personnel needs dictate. • Performs other duties as assigned by management.OTHER TASKS: • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
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Front Desk Supervisor
4 days ago
Orlando, FL, United States Rosen Hotels & Resorts Full timeSummary: The Front Desk Supervisor at Rosen Hotels & Resorts works closely with the Front Office Manager to ensure smooth and efficient day-to-day operations of the Front Desk, adhering to Company Standards They are responsible for providing ongoing coaching, training, and development to the front desk staff The Front Desk Supervisor will also prepare...
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Front Desk Supervisor
1 week ago
Orlando, FL, United States Rosen Hotels & Resorts Full timeSummary: The Front Desk Supervisor at Rosen Hotels & Resorts works closely with the Front Office Manager to ensure smooth and efficient day-to-day operations of the Front Desk, adhering to Company Standards They are responsible for providing ongoing coaching, training, and development to the front desk staff The Front Desk Supervisor will also prepare...
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Front Desk Supervisor
2 weeks ago
Orlando, FL, United States Rosen Hotels & Resorts Full timeSummary: The Front Desk Supervisor at Rosen Hotels & Resorts works closely with the Front Office Manager to ensure smooth and efficient day-to-day operations of the Front Desk, adhering to Company Standards They are responsible for providing ongoing coaching, training, and development to the front desk staff The Front Desk Supervisor will also prepare...
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Front Desk Supervisor
2 days ago
Orlando, FL, United States KOLTER HOSPITALITY GROUP Full timeOverview: A Kolter Hospitality Front Desk Supervisor delivers service excellence to our guest by encouraging a comfortable and welcoming environment that promotes quality service and guest satisfaction. This position is responsible for managing the front desk operations for the hotel. Performance Expectations: Supervise front desk operations during assigned...
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Front Desk Supervisor
2 weeks ago
Orlando, FL, United States KOLTER HOSPITALITY GROUP Full timeOverview: A Kolter Hospitality Front Desk Supervisor delivers service excellence to our guest by encouraging a comfortable and welcoming environment that promotes quality service and guest satisfaction. This position is responsible for managing the front desk operations for the hotel. Performance Expectations: Supervise front desk operations during assigned...
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Front Desk Supervisor
2 weeks ago
Orlando, FL, United States KOLTER HOSPITALITY GROUP Full timeOverview: A Kolter Hospitality Front Desk Supervisor delivers service excellence to our guest by encouraging a comfortable and welcoming environment that promotes quality service and guest satisfaction. This position is responsible for managing the front desk operations for the hotel. Performance Expectations: Supervise front desk operations during assigned...
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Front Desk Supervisor
1 week ago
Orlando, FL, United States Holiday Inn Resort Orlando Suites - Waterpark Full timeOpportunity: Overnight Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values....
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Front Desk Supervisor
6 days ago
Orlando, FL, United States Tommy Bahama Full timeOverview Welcome to Aloft Lake Nona. We are seeking a Front Office Supervisor to provide exceptional service to both internal and external guests. In this role you will be responsible for providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall...
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Front Desk Supervisor
6 days ago
Orlando, FL, United States Tommy Bahama Full timeOverview Welcome to Aloft Lake Nona. We are seeking a Front Office Supervisor to provide exceptional service to both internal and external guests. In this role you will be responsible for providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall...
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Front Desk Supervisor
6 days ago
Orlando, FL, United States Tommy Bahama Full timeOverview Welcome to Aloft Lake Nona. We are seeking a Front Office Supervisor to provide exceptional service to both internal and external guests. In this role you will be responsible for providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall...
