Network Operation Engineer

7 days ago

Cincinnati, OH, United States CData Software Full time

Network Operations - Routing & Switching, Voice & SDWAN

Network Operation Engineer

Location : Cincinnati, Ohio

All the profiles are 8+ years of experience which is not suitable (over exp). Requesting to upload the profiles within 2-5years of experience as per the JD available in the GBaMS.

  • 2-5 years of experience in Network Support Operation (L1.5)
  • Good Knowledge in Switching & Routing, Wireless, SDWAN
  • Experience in handling soft calls (Genesys)& UCC Calls
  • Knowledge of Monitoring Tools (ManageEngine, SolarWinds, CA Spectrum, 24x7, Cisco Prime, Aruba airwave)
  • Knowledge in ServiceNow or equivalent ticketing Tool
  • CCNA or Contact Center Certification
  • ITIL Certified or working knowledge of ITIL Incident, Problem and change Management disciplines.

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