Current jobs related to Automotive Service Advisor - Cincinnati, OH - AAA Mid Atlantic
-
Cincinnati, OH, United States Joseph Automotive Group Full timeJoseph Auto Group Full-Time | Automotive | Service Advisor What We’re Looking For: Joseph Auto Group is hiring a dedicated and experienced Service Advisor/Consultant to support the daily operations of our high-performing Service Department. If you’re experienced in Automotive Service Operations and Customer Service and want to grow with a...
-
Automotive Service Advisor
1 week ago
Cincinnati, OH, United States AAA Club Alliance Full timeAre you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong...
-
Automotive Service Advisor
5 days ago
Cincinnati, OH, United States AAA Club Alliance Full timeAre you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong...
-
Automotive Service Advisor
1 day ago
Cincinnati, OH, United States AAA Club Alliance Full timeAre you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong...
-
Automotive Service Advisor
2 weeks ago
Cincinnati, OH, United States Kenwood Dealer Group Inc Full timeDrive Your Career Forward as an Automotive Service Advisor at Northgate Ford! Location: 8940 Colerain Ave., Cincinnati, OH 45251 (Easy access via Cross County & I-275) Are you ready to join a fast-paced, high-energy team where your customer service skills can truly shine? Northgate Ford is looking for a motivated Service Advisor to be the vital link between...
-
Automotive Service Advisor
2 weeks ago
Cincinnati, OH, United States Kenwood Dealer Group Inc Full timeDrive Your Career Forward as an Automotive Service Advisor at Northgate Ford! Location: 8940 Colerain Ave., Cincinnati, OH 45251 (Easy access via Cross County & I-275) Are you ready to join a fast-paced, high-energy team where your customer service skills can truly shine? Northgate Ford is looking for a motivated Service Advisor to be the vital link between...
-
Automotive Service Advisor
5 days ago
Cincinnati, OH, United States Kenwood Dealer Group Inc Full timeDrive Your Career Forward as an Automotive Service Advisor at Northgate Ford! Location: 8940 Colerain Ave., Cincinnati, OH 45251 (Easy access via Cross County & I-275) Are you ready to join a fast-paced, high-energy team where your customer service skills can truly shine? Northgate Ford is looking for a motivated Service Advisor to be the vital link between...
-
Automotive Service Advisor
1 week ago
Cincinnati, OH, United States Kenwood Dealer Group Inc Full timeDrive Your Career Forward as an Automotive Service Advisor at Northgate Ford! Location: 8940 Colerain Ave., Cincinnati, OH 45251 (Easy access via Cross County & I-275) Are you ready to join a fast-paced, high-energy team where your customer service skills can truly shine? Northgate Ford is looking for a motivated Service Advisor to be the vital link between...
-
Automotive Service Advisor
7 days ago
Cincinnati, OH, United States Kenwood Dealer Group Inc Full timeDrive Your Career Forward as an Automotive Service Advisor at Northgate Ford! Location: 8940 Colerain Ave., Cincinnati, OH 45251 (Easy access via Cross County & I-275) Are you ready to join a fast-paced, high-energy team where your customer service skills can truly shine? Northgate Ford is looking for a motivated Service Advisor to be the vital link between...
-
Automotive Service Advisor
2 weeks ago
Cincinnati, OH, United States Kenwood Dealer Group Inc Full timeDrive Your Career Forward as an Automotive Service Advisor at Northgate Ford! Location: 8940 Colerain Ave., Cincinnati, OH 45251 (Easy access via Cross County & I-275) Are you ready to join a fast-paced, high-energy team where your customer service skills can truly shine? Northgate Ford is looking for a motivated Service Advisor to be the vital link between...
Automotive Service Advisor
2 weeks ago
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine
As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today
Location Address: 5977 Harrison Avenue, Cincinnati, OH 45248
At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:
-
The starting base compensation for this position is $21.50/hr. In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year
-
Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
What our Automotive Service Advisors do:
-
Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
-
Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
-
Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
-
Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
-
Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
-
Other duties as assigned.
What you will need to succeed:
-
High School Diploma or equivalent.
-
Previous experience in the automotive industry strongly preferred, along with three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
-
Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
-
ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required
-
Valid Driver’s License.
-
Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
-
Authorized to work in the USA.
Full time Associates are offered a comprehensive benefits package that includes:
-
Medical, Dental, and Vision plan options
-
Up to 2 weeks Paid parental leave
-
401k plan with company match up to 7%
-
2+ weeks of PTO within your first year
-
Paid company holidays
-
Company provided volunteer opportunities + 1 volunteer day per year
-
Free AAA Membership
-
Continual learning reimbursement up to $5,250 per year
-
And MORE Check out our Benefits Page (https://cluballiance.aaa.com/careers/benefits) for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
