Patient Services Representative

4 days ago

Hampton, VA, United States Balance Health Full time

Job Type

Full-time

Description

1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation.

POSITION SUMMARY

We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.

DUTIES AND RESPONSIBILITIES

  • Greet patients
  • Check in patients and assist with individual concerns, as they arise
  • Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
  • Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
  • Other tasks, as assigned
Requirements

QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS
  • Minimum of 2 years in a healthcare position preferred
  • High school diploma or GED required
  • Good verbal and written communication skills
  • Basic knowledge of computers and office equipment
  • Patient-focused with the ability to work independently
  • Capability to adapt quickly and thrive in a fast-paced environment
SCHEDULE: Monday through Friday:

BENEFITS:
  • Medical, Dental, and Vision Plans
  • HSA with Employer Contribution
  • FSA
  • Generous PTO Program
  • 401k with a 3% Match
  • Employee Assistance Program
  • Life and AD&D Insurance
  • Short-Term and Long-Term Disability
PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS:

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.
  • While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear.
  • Specific vision abilities required by this job include close vision, distance vision and depth perception.
  • Must be able to lift/carry up to 25 lbs.

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS:

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.

  • Patient Service Representative

    5 days ago

    Hampton, VA, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about...

  • Patient Service Representative

    3 days ago

    Hampton, VA, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about...

  • Patient Service Representative

    2 weeks ago

    Hampton, VA, United States Forefront Dermatology Full time

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our Hampton, VA clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...

  • Patient Care Representative

    2 days ago

    Hampton, VA, United States Sentara Healthcare Full time

    City/State Hampton, VA Work Shift First (Days) Overview: Sentara Medical Group Family Internal Medicine Careplex West Office is now hiring a Full-Time Patient Care Representative in Hampton, VA! Hours: Monday-Friday, Dayshift. NO NIGHTS, HOLIDAYS or WEEKENDS! Overview As a Patient Care Representative with Sentara, you will be responsible for registration...

  • Patient Access Representative I

    4 days ago

    Hampton, VA, United States Riverside Health System Full time

    Hampton, Virginia Overview The position must be able to demonstrate the knowledge and skills necessary to clerically support Patient Accounting and Admissions. The Patient Access Representative is responsible for carrying out all policies and procedures associated with the registration, insurance verification, and documentation of patients presenting to...

  • Patient Access Representative I

    2 days ago

    Hampton, VA, United States Riverside Health System Full time

    Hampton, Virginia Overview The position must be able to demonstrate the knowledge and skills necessary to clerically support Patient Accounting and Admissions. The Patient Access Representative is responsible for carrying out all policies and procedures associated with the registration, insurance verification, and documentation of patients presenting to...

  • Patient Access Representative

    1 week ago

    Hampton, VA, United States Sentara Healthcare Full time

    City/State Hampton, VA Work Shift Multiple shifts available Overview: Sentara Careplex and Sentara Port Warwick are hiring Patient Access Representatives ***Full Time shifts available.*** Overview The Patient Access Rep is responsible for all aspects of the patient registration process, including: verifying the patient identity and selecting the correct...

  • Customer Service Representative

    7 days ago

    Hampton, VA, United States Select Management Resources Full time

    LoanMax Title LoansJob Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax...

  • Customer Service Representative

    6 days ago

    Hampton, VA, United States Select Management Resources Full time

    LoanMax Title LoansJob Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax...

  • Customer Service Representative

    2 weeks ago

    Hampton, VA, United States Amazing Comfort Full time

    Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service...