Case Manager Residential

Who we are

Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and neighborhoods affected by lasting trauma.

About the Role

As a Residential Case Manager, you'll be part of our Child and Family Treatment Center (CFTC) - a 24-hour residential program for youth experiencing significant emotional challenges and complex trauma. The CFTC provides youth with compassionate, structured support through individualized treatment plans that include therapy, psychiatric care, education, and life skills development.

In this role, you'll work closely with young people, their families, and interdisciplinary teams to help youth build resilience, develop healthy relationships, and work toward reunification or safe placement. You'll be a key part of the healing process, coordinating services and advocating for each youth's well-being and success.

This is a meaningful opportunity for someone who thrives in a dynamic environment and is passionate about making a lasting impact through trauma-informed care.

As a case manager, you will:

• Carry a caseload of youth and families in residential care
• Provide case management and coordinate services with caregivers, courts, schools, and medical providers
• Accompany and transport youth to court, school, and appointments using an agency or personal vehicle
• Maintain timely and accurate documentation in alignment with Medicaid and agency guidelines
• Participate in treatment planning, family visits, and interdisciplinary staffing
• Advocate for youth needs while applying trauma-informed and culturally responsive practices
• Support youth in accessing education, recreation, vocational training, and other resources

Who we're looking for

Required:

• Bachelor's degree in a Human Services or related field
• Valid Illinois driver's license and reliable personal transportation
• No history of child abuse or neglect
• Strong verbal and written communication skills
• Ability to work flexible hours, including some evenings and weekends

Preferred:

• Experience supporting youth in residential care or similar settings
• Familiarity with trauma-informed care and youth development principles

Work Schedule & Additional Information

This full-time position is located at our Francisco Campus (4833 N Francisco Ave, Chicago, IL) from Monday-Friday, generally 9:00 a.m. to 5:00 p.m., with occasional evenings or weekends based on youth needs, including a mix of in-office responsibilities, field visits, and external meetings. Local travel is required throughout Chicago using agency or personal vehicle.

Compensation, Benefits & Perks

We care about the well-being of our employees and are proud to offer a comprehensive and competitive total rewards package that includes:

• Salary: $51,800-$55,000/year, based on experience
• Average of 17-25 days of PTO + 9 holidays
• Medical insurance - HMO and PPO options
• Dental insurance - HMO and PPO options
• Vision insurance
• 401(k) with up to 5% employer match and auto-vesting
• Flexible Spending Accounts (FSA) - Medical and Dependent Care
• Pre-tax Commuter benefits - Parking and Transit
• 100% employer-paid Basic Life and AD&D Insurance
• Voluntary Life Insurance for Employees, Spouses, and Children
• Accident and Critical Illness Insurance
• Short-Term and Long-Term Disability
• 100% employer- paid Employee Assistance Program (EAP) for free counseling and life resources
• Wellness Reimbursement Program
• Employee Referral Bonus up to $1,500
• Continuing Education Units (CEUs) for licensed employees
• Public Service Loan Forgiveness

How to Apply

Submit your application here. We look forward to learning more about you

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the necessary skills and abilities. Lawrence Hall encourages you to apply even if you do not have experience in all areas of essential functions. We look forward to your application.

This position meets the FLSA requirements for Exempt

Equal Opportunity Employer M/F/D/V