Shift Manager
1 day ago
Job Location
KFC 5990 S. Flamingo Rd, Cooper City, FL 33330 | E320121 - Cooper City, FL
Description
Job Summary:As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you'll be the captain of the ship during your shift You'll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you're passionate about food, teamwork, and making people smile, this role is perfect for you.
Responsibilities:
- Supervise Shift:You'll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
- Team Leadership:Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
- Customer Service:Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
- Food Safety:Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
- Cash Handling:Handle cash registers, process payments, and maintain accurate records.
- Inventory Management:Keep track of inventory levels, order supplies as needed, and manage stock rotation.
- Shift Reports:Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
- Training:Train new team members on company policies, procedures, and customer service standards.
- Problem-Solving:Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
- Cleanliness:Ensure the restaurant is clean, organized, and presentable at all times.
- Promotions and Specials:Assist in promoting new menu items, deals, and promotions to drive sales.
Qualifications:
- Experience:Previous restaurant or fast-food experience preferred.
- Leadership Skills:Ability to lead and motivate a team effectively.
- Communication:Excellent verbal communication skills.
- Adaptability:Thrive in a fast-paced environment and adapt to changing circumstances.
- Availability:Flexible availability, including evenings, weekends, and holidays.
- Food Safety Certification:Preferred but not required (can be obtained on the job).
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