Senior Network Engineer

2 weeks ago

New York, NY, United States Pivotal Talent Search Full time

Senior Network Engineer

Join our Information Technology Engineering team as our Senior Network Engineer. This hands-on, non-managerial role owns the design, build, and care-and-feeding of enterprise networks, Wi-Fi, remote-access stack, and cloud telephony platform that keep our clinicians and patients connected. You’ll work with market-leading network, security, and collaboration vendors to deliver fast, secure, always-on connectivity across offices, pharmacies, and hybrid remote teams. The goal is simple: a friction-free user experience that lets our staff focus on delivering outstanding patient care. You’ll report to the IT Engineering Manager and partner tightly with Security, Clinical Platform, and Site teams.

What You’ll Do:

  • Architect, deploy, and run our LAN/WAN, Wi-Fi, and VPN footprint (Palo NGFW, Meraki MS/MR, Cloudflare MagicWAN/IPsec tunnels, Zscaler ZIA/ZPA, etc).
  • Own Zoom Phone: number management, call routing, QoS, E-911, analytics, and user training.
  • Monitor and tune network performance; root-cause packet-level issues before users feel them.
  • Enforce zero-trust principles across users and devices; tighten policy without hampering speed.
  • Automate network and telephony configs via IaC (Terraform, Meraki/Zoom APIs, CI/CD pipelines).
  • Write crisp implementation plans and hold vendors to timelines and SLAs.
  • Handle L3 escalations and document fixes so the help desk rarely needs you twice.
  • Join a low-noise on-call rotation (~every 2 months) to keep nights and weekends sane.

What You’ll Bring to the Team:

  • 5–7 years as a network/voice engineer delivering projects end-to-end.
  • Solid background in routing and switching, and can design/configure/run a segmented network scheme.
  • Centralized firewall management (Palo Panorama, FortiManager, Cisco FMC) to standardize configurations.
  • Demonstrated experience tuning enterprise Wi-Fi for optimal performance in dense, co-channel, real-world environments.
  • Proven admin experience with Cloudflare or similar SASE edge, plus Zscaler or equivalent VPN/ZTNA.
  • Hands-on Zoom Phone (or Teams/8x8/RingCentral) deployment and number porting.
  • Has lived in the CLI, but now prefers to configure via API wherever possible.
  • Scripting skills in Bash or Python; you automate the boring stuff.
  • A keen eye to spot the missing { in a JSON object
  • Fast learner, clear thinker, ruthless troubleshooter.
  • Passion for rock-solid uptime and a patient-first mindset.
  • Plays well with others—security, ops, and clinicians alike.

We have been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, we were also named Best Workplace for Parents for the third year in a row. In 2022, we were listed as a CNBC Disruptor 50.

Compensation:
$164,000 per year

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