PROJECT MANAGER, HAYWARD

Founded in the golden age of American industry in 1957, CHC has steadily positioned itself as a forerunner in the hydronic and HVAC solutions sector. With over six decades of persistent innovation and customer-focused evolution, CHC proudly stands as an emblem of industry excellence and reliability.

Our Legacy:

At CHC, we delve deeply into the intricate world of hydronics and HVAC equipment, steering innovation with every component we sell. We began as a small start-up with big ambitions, and through undeterred dedication, we emerged as industry leaders. Our long-standing presence in the market is not merely a testament to our robust products and services but also to the enduring relationships we have forged over the years with our clients, suppliers, and employees.

100% ESOP - A Testament to Our Commitment:

Our most defining moment came when we embraced an Employee Stock Ownership Plan (ESOP), making us a 100% employee-owned company. This transformative move exemplifies our unwavering belief in our workforce's potential and dedication. Ownership at CHC isn't just a title; it's the embodiment of true family values and teamwork. Each employee-owner remains a vital piece of our company's expansive mosaic, ensuring that every decision and effort translates into our collective success.

Family Values - Our Ethos:

CHC operates like a tightly-knit family, where each member's contribution is valued and nurtured. Our family values include trust, respect, and an inclusive approach to innovation and business growth. We believe that our strength lies in not just our advanced technologies or our industry prowess but also in the way we treat our people. At CHC, you're not a number - you're a cherished member of an ever-growing family.

Join Our CHC Family:

In a world that places immense value on individual progression, CHC invites you to be part of something more meaningful - a community where you can thrive both professionally and personally. As we continue to carve out new milestones and shatter benchmarks, we extend a warm invitation to professionals who yearn for a workplace that feels like home.

Our Vision:

We envision a future where every building breathes efficiently because of our hydronic and HVAC solutions and where our ESOP family of employee-owners continues to flourish. Driven by a shared purpose and a set of common values, we look forward to welcoming new members into our fold who resonate with our ethos of integrity, excellence, and familial comfort.

Embrace a career with CHC - where doors aren't just an entryway to the office but a gateway to a lifetime of opportunities and a workplace that reverberates with the warmth of family. Your journey with CHC isn't just about work - it's about building a legacy, being a part of history, and above all, finding a place where you belong.

Join us at CHC, and let's pave the path to a future brimming with possibilities, together.

Project Manager

Salary Range: $80K - $100K Annually DOE

Job Summary

The Project Manager's primary responsibility is to oversee and manage all phases of the project timeline, ensuring seamless execution. This allows our Outside Sales Engineers (OSEs) to dedicate at least 60% of their efforts to external, client-facing activities, maximizing their productivity and impact.

Essential Functions and Reponsibilities

The Project Manager will drive project development by managing product sizing and selection, quote generation, order entry and processing, material tracking, timeline updates, and clear communication with all internal and external stakeholders. These responsibilities are not exhaustive; and additional related duties may be assigned as needed.

Sales Responsibilities

Sales Responsibilities

• Escalate and manage expedited orders with urgency and ensure manufacturer lead times are actively monitored and communicated.
• Keep Outside Sales Engineers (OSEs) and customers updated on delivery schedule changes using information from internal and external sources.
• Ensure order entry accuracy, align sales and factory purchase orders with submittals and customer purchase orders, and involve OSEs as necessary.
• Maintain and update Salesforce daily for accurate opportunity tracking and status updates.
• Communicate opportunity line-level status within active commercial quotations in Salesforce and use the Chatter function to keep all involved parties informed.
• Review OSE open order pipelines for accuracy and assist with interpreting construction bid documents to generate equipment selections, budget pricing, and formal quotations.
• Utilize factory-provided software/web tools for equipment selection.
• Coordinate with the CHC Service Division for start-ups and warranty cases through Salesforce.
• Act as a liaison for OSEs in external communication via phone, email, video meetings, or other methods.
• Support OSEs by consolidating information, identifying leads, and developing customer relationships.
• Provide customers with standard application drawings based on their requirements.
• Collaborate with OSEs on competitive pricing situations and special net requests to manufacturers.
• Adhere to wage procedures and communicate updates during internal job log meetings.
• Report customer and business trends to the Division Sales Manager and participate in travel for meetings, training, or job site visits as necessary.

General Responsibilities

• Communicate clearly and concisely, both verbally and in writing, with customers and staff.
• Foster cooperative working relationships with CHC staff.
• Stay current with department policies and procedures outlined in the Department Manual.
• Additional responsibilities related to warehouse operations, including inventory and will-call, will be defined as the process develops.
• Other duties as assigned by CHC Management.

Education and Experience

Required:

• 5+ years of industry experience with a background in HVAC or Plumbing
• Associate's degree or higher in a related field is required, with a 4-year degree preferred.

• A valid driver's license with a driving record that meets the requirements of our liability carrier.
• Proven experience in Plumbing and/or HVAC industries.
• Familiarity with Salesforce or other CRM tools.

Preferred:

• Technical sales background.
• Contractor industry experience.

Competencies

• Technical Capacity.
• Customer/Client Focus.
• Personal Effectiveness/Credibility

No Supervisory responsibilities for this position.

Travel is expected for this position.

EEO Statement

"CHC's policy is to provide equal employment opportunity to all applicants and employees. CHC does not discriminate based on pregnancy, childbirth or related medical conditions, race, religious, creed, color, gender, national origin, or ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, or any other basis protected by federal, state, or local law, ordinance, or regulation. This EEO policy applies throughout our operations including recruitment, hiring, terminations, training, promotion, transfers, compensation, and benefits. The Human Resources Department should be contacted immediately if an individual believes that he/she has experienced discrimination. CHC will not retaliate or allow retaliation against anyone who files a complaint or assists in the investigation of an administrative charge alleging discrimination." Note: You may request a copy of your job description from your manager or the Human Resources Department.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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