Cloud Business Analyst

Why live in Helena, Montana? * Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide. * It is a relatively quiet place to call home where small-town living collides with outdoor adventure. * Helena has a rich history and was originally founded as a gold camp during the Montana gold rush. Why should you keep reading and consider working here? We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration. Our foundation of success is having effective working relationships, built on mutual trust and respect. We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed. What is this career opportunity? Step into a dynamic environment where innovation meets impact. Our Cloud Services team oversees a diverse suite of tools and technologies, offering you the chance to engage in a broad range of meaningful work—from system analysis, solution design, and configuration, to change management, user training, and strategic communication. Whether you're passionate about solving complex problems or empowering users through technology, this role provides the variety, challenge, and growth you're looking for. This role requires a versatile professional with a strong blend of technical acumen, analytical thinking, and stakeholder engagement skills to support and optimize the State of Montana’s Human Resources Information Systems (HRIS) Cloud Services. The position centers on leveraging cloud-based platforms such as Oracle Taleo, Oracle Talent Management Cloud, Oracle Learning Management Cloud, and Oracle Service Cloud to enhance HR operations across state agencies by performing the following duties: Training & Knowledge Transfer * Design and manage online training resources to support user adoption and system literacy. * Deliver engaging presentations and training sessions to end-user and super-user audiences, tailoring content to varying levels of technical expertise. Stakeholder Communication & Change Management * Develop and execute communication strategies to inform end users about system updates, enhancements, and issue resolutions. * Facilitate cross-functional collaboration between business units, project managers, and technical teams to ensure successful project outcomes. Business Analysis & Process Optimization * Apply critical thinking and analytical skills to assess business needs and translate them into system requirements. * Conduct end-to-end business process analysis and testing to identify inefficiencies, recommend improvements, and assess the impact of system upgrades or modifications. * Collaborate with IT specialists to validate technical solutions and ensure alignment with business goals. Performance Improvement & Team Strategy * Evaluate team performance metrics and identify opportunities for process refinement. * Lead initiatives to enhance team efficiency, output quality, and service delivery across HRIS functions. What are we looking for? Traditional Qualifications: * Bachelor’s degree in business administration, project management, or related field * Five years of experience as a business analyst or related work * Other combinations of education or experience may be substituted. Skills-First Qualifications: To thrive in this role from day one, you should demonstrate the following: * Skill in training diverse audiences on business systems and processes, with the ability to clearly explain complex information to non-technical users. * Proficiency in building strong relationships, actively listening, and measuring the impact of initiatives to ensure alignment with stakeholder needs. * Experience in assessing current-state operations, identifying improvement opportunities, and delivering effective, results-driven solutions. * Working knowledge of how learning management, talent management, and applicant tracking systems support organizational goals. * Ability to quickly learn and adapt to technical concepts, including cloud infrastructure and related systems. If you have a combination of the skills listed and a willingness to learn and deliver excellent customer service, we encourage you to*submit a Resume and Cover Letter to apply * (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.) What can you expect from us in return for your work with our agency? * Work/life Balance * Health Coverage * Retirement plans * Paid Vacation and Sick Leave and Holidays * Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. * And more.... Other important information to be aware of: * This position requires the successful completion of a criminal background check. * Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application. Title: Cloud Business Analyst Location: Helena Requisition ID: 25142774