Client Operations Specialist

2 weeks ago

Chicago, IL, United States Transportation One Full time

Direct message the job poster from Transportation One LLC

Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients. Put simply, when it comes to transportation, were the one you want.

Job purpose

As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature.

Duties and responsibilities
  • Complete all entry and scheduling of shipment orders
  • Make decisions regarding the best appointment times and schedule appointments accordingly
  • Grow and develop relationships with your portfolios partners, shippers, and receivers
  • Manage and update all shipments within your portfolio
  • Effectively communicate with customers to understand their supply chain needs
  • Maintain overall positive client experience
  • Foster close relationships with existing customers to provide superior customer service
  • Report and resolve any transit issues or problems to appropriate parties
  • Efficiently manage the flow of information across departments (Client Management & Procurement)
Qualifications
  • Clear and confident communication with the ability to interact with all departments
  • Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience
  • Strong problem-solving skills
  • Self-motivated with a positive and ethical work attitude
  • Ability to work in a team environment, while also delivering independent results
  • Strong commitment to operational excellence and client satisfaction
  • Detail oriented and ability to multi-task
  • A combination of the above shall also be considered
  • PTO (Paid Time off) + Company holidays
  • Medical, dental, and vision healthcare
  • Company paid short term disability, life, and AD&D insurance
  • Company paid maternity and paternity leave
  • 401k with company match
  • Company provided onsite gym membership

Compensation

Compensation for this role will range between $21.50 - $24 an hour

Working conditions

General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available.

EEO Statement

Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.

Seniority level

Entry level

Employment type

Full-time

Job function

Supply Chain

Industries

Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Transportation One LLC by 2x

#J-18808-Ljbffr

  • Client Service Specialist

    2 days ago

    Chicago, IL, United States Renova One Full time

    Client Service Specialist Base pay range: $26.00/hr - $31.00/hr. This range is provided by Renova One. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Direct message the job poster from Renova One. We are not working with external recruiters or search firms for this position. Company Overview Renova One...

  • Client Service Specialist

    2 days ago

    Chicago, IL, United States Renova One Full time

    Client Service Specialist Base pay range: $26.00/hr - $31.00/hr. This range is provided by Renova One. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Direct message the job poster from Renova One. We are not working with external recruiters or search firms for this position. Company Overview Renova One...

  • Client Service Specialist

    2 days ago

    Chicago, IL, United States Renova One Full time

    Client Service Specialist Base pay range: $26.00/hr - $31.00/hr. This range is provided by Renova One. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Direct message the job poster from Renova One. We are not working with external recruiters or search firms for this position. Company Overview Renova One...

  • Client Service Specialist

    2 days ago

    Chicago, IL, United States Renova One Full time

    Client Service Specialist Base pay range: $26.00/hr - $31.00/hr. This range is provided by Renova One. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Direct message the job poster from Renova One. We are not working with external recruiters or search firms for this position. Company Overview Renova One...

  • Client Service Specialist

    2 days ago

    Chicago, IL, United States Renova One Full time

    Client Service Specialist Base pay range: $26.00/hr - $31.00/hr. This range is provided by Renova One. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Direct message the job poster from Renova One. We are not working with external recruiters or search firms for this position. Company Overview Renova One...

  • Client Service Specialist

    2 days ago

    Chicago, IL, United States Renova One Full time

    Client Service Specialist Base pay range: $26.00/hr - $31.00/hr. This range is provided by Renova One. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Direct message the job poster from Renova One. We are not working with external recruiters or search firms for this position. Company Overview Renova One...

  • Client Service Specialist

    2 days ago

    Chicago, IL, United States Renova One Full time

    Client Service Specialist Base pay range: $26.00/hr - $31.00/hr. This range is provided by Renova One. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Direct message the job poster from Renova One. We are not working with external recruiters or search firms for this position. Company Overview Renova One...

  • Client Service Specialist

    3 days ago

    Chicago, IL, United States Renova One Full time

    Client Service Specialist Base pay range: $26.00/hr - $31.00/hr. This range is provided by Renova One. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Direct message the job poster from Renova One. We are not working with external recruiters or search firms for this position. Company Overview Renova One...

  • Client Service Specialist

    1 week ago

    Chicago, IL, United States Renova One Full time

    We are not working with external recruiters or search firms for this position - please do not reach out. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Company Overview: Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for...

  • Client Service Specialist

    1 week ago

    Chicago, IL, United States Renova One Full time

    We are not working with external recruiters or search firms for this position - please do not reach out. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Company Overview: Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for...