IT-Project Manager III
2 weeks ago
We are seeking an experienced and dynamic Program Manager to play a pivotal role in driving the success of our IT business by managing the delivery of projects. In this high-visibility position, you will lead product, application, and project activities within the assigned program.
Responsibilities:
Strategy & Planning:
- Lead and support the vision and strategy for, ensuring alignment with business objectives.
- Collaborate with IT development and architecture to deliver capabilities and projects according to the program roadmap.
- Maintain a deep understanding of the platform, guiding internal stakeholders on its optimal utilization.
- Develop best practices for content development, analytics reviews, and metrics tracking.
- Assess dependencies, risks, and mitigation plans for all projects within the program.
- Foster effective working relationships with project teams, peers, stakeholders, and vendors.
- Manage vendor relationships, handling escalations, contracts, and ensuring delivery success.
- Support teams in assessing the impact of new functionality on existing business processes and system functionality.
- Drive continuous improvement and a culture of innovation within the program.
- Provide visibility and reporting of projects within the program to relevant stakeholders.
- Monitor and ensure resolution of requests and issues submitted.
- Devise an implementation roadmap, identifying applications to onboard onto and related priorities.
- Support stakeholders as they engage with the platform, providing tips and best practices.
- Drive the strategic direction of the Platform.
- Fulfill affirmative action obligations and ensure compliance with equal employment opportunity policy.
- Travel up to 20% of the time.
- Work outside the standard office 7.5-hour workday may be required.
Formal Education & Certification:
- Bachelor's Degree (or foreign equivalent) or at least 12 years of experience in Information Technology or Business.
- PMI Certified Project Management Professional (PMP) or PMI Agile Certified Practitioner (PMI-ACP) preferred.
- Builder and Project Lead certifications preferred.
- 8+ years of IT and/or business experience.
- 8+ years of experience in IT or business analysis, project management, and/or program management.
- 2+ years of proven ability to successfully lead projects preferred.
- 5+ years of hands-on experience managing large-scale IT initiatives.
- Well-versed in project management concepts, methodologies, and tools.
- Ability to work collaboratively in a fast-paced environment, ensuring projects stay on schedule and within budget.
- Effective leadership under pressure, guiding a program team to meet deadlines and exceed client expectations.
- Strong decision-making skills for problem identification and solution recommendation.
- Excellent communication skills, capable of tailoring the communication approach based on the situation.
- Commitment to fostering a culture of inclusion and diversity.
- Sit for extended periods; walk and stand occasionally.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and handle other components.
- Lift and transport moderately heavy objects occasionally.
- Work environment involves everyday risks typical of offices, meeting rooms, and training rooms.
- 20% travel may be required.
- Work outside the standard office 7.5-hour workday may be required.
- 5-10 years of experience in a relevant field.
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