Senior Product Manager

Senior Product Manager - Production & OEE

Summary

SafetyChain Software is seeking a Senior Product Manager - Production & OEE to drive product execution and deliver customer-ready solutions for our Production Performance and OEE capabilities. This role is central to SafetyChain's modernization initiative, supporting the transition from legacy systems to a unified Production Monitoring & Tasking platform.

The ideal candidate has experience in B2B SaaS product delivery and familiarity with manufacturing operations, production metrics, downtime tracking, operator workflows, and/or MES or OEE systems. They excel in cross-functional collaboration, communicate clearly, and are energized by solving real operational challenges for customers.

Who We Are:

SafetyChain is a fast-growing B2B SaaS software company. Our industry leading Plant Management Platform helps manufacturers improve yield, maximize productivity, and ensure compliance throughout their operations.

Headquartered in Novato, CA, we have a passionate, diverse team with the majority of our employees working remotely across the country to serve our customers. We operate with the fun and flexibility of a start-up combined with the stability of a mature and rapidly growing software company.

Our solutions are used every day in thousands of facilities to help our customers make their products better and safer. Customers include many well-known brands like Albertsons, Clif Bar, Driscoll's, Schwan's, See's Candies, Tyson Foods, United Airlines, WholeFoods and White Castle. We believe our culture of "Help and Hustle" makes for a great place to work and we foster a dynamic, positive environment that enables our teams to put their creative energies towards solving our customers' problems and supporting each other. Our culture is real, tangible and immensely rewarding.

What You'll Do :

Execution & Delivery

• Deliver against the roadmap for Production Monitoring, OEE, Downtime, and Performance features.
• Translate strategic direction into actionable user stories, epics, acceptance criteria, and functional specifications.
• Partner closely with Engineering during grooming, sprint planning, and daily execution.
• Provide ongoing clarification and rapid decision support to ensure development stays unblocked.
• Work with QA to validate functionality, edge cases, and data accuracy before release.
• Coordinate feature rollout and release readiness across CS, Support, Implementation, and Enablement.

Requirements & Definition

• Write clear workflows, data requirements, and operator experience details for production run tracking, downtime coding, hourly counts, scrap, yield, and OEE metrics.
• Ensure all requirements align with SafetyChain's evolving platform standards, shared data model, and modernization architecture.
• Support UX with wireframes, interaction details, and workflow logic to build intuitive operator and supervisor experiences.
• Identify dependencies and integration points with other areas of the platform.

Customer & Domain Understanding

• Learn the fundamentals of OEE (Availability, Performance, Quality), run segmentation, downtime classification, and production KPIs.
• Participate in customer interviews, site visits, and operator workflow observations to validate requirements.
• Translate real plant-floor challenges into actionable improvements and refinements.

Cross-Functional Collaboration

Collaborate daily with:

• • Engineering (execution + sequencing)
  • UX (operator UI + supervisor dashboards)
  • QA (validation + defect resolution)
  • Support (field issues + troubleshooting patterns)
  • Customer Success (feature readiness + adoption feedback)
  • Implementation (configurations, use cases, and customer workflows)
  • Communicate release timing, scope, and changes to internal stakeholders.

Quality, Stability & Iteration

• Monitor production/OEE features post-release for usability, data quality, and reliability.
• Triage defects, clarify edge cases, and support Engineering in determining priorities for fixes and enhancements.
• Drive consistency in OEE KPI logic, downtime handling, and run tracking across product modules.

Key Responsibilities

• Execute the delivery of Production Monitoring & OEE roadmap initiatives.
• Break strategy-defined priorities into clear, development-ready user stories.
• Own backlog organization, grooming, and functional readiness.
• Validate that delivered features meet acceptance criteria and business intent.
• Ensure OEE calculations, downtime logic, and production metrics follow platform standards and expected behavior.
• Support cross-functional readiness and internal enablement before customer rollout.
• Maintain a deep understanding of system behavior to support troubleshooting and continuous improvement.
• Partner with Support and CS to understand customer issues and drive iterative enhancements.

What You'll Need (Requirements)

Required

• 5+ years in Product Management, Engineering, Operations, or technical roles with execution responsibility.
  Direct experience delivering SaaS features from requirements → implementation → release.
• Strong ability to write clear requirements, acceptance criteria, workflows, and edge-case handling.
• Experience working closely with Engineering and QA in Agile/Scrum environments.
• Strong organization, communication, and cross-functional coordination skills.
• Ability to manage scope, quality, and delivery timelines in a fast-paced environment.
• Comfortable with technical concepts, data structures, and system behavior.
• Curiosity, empathy, and willingness to learn domain concepts quickly.
• Authorized to work in the U.S.

Preferred (Nice to Have)

• Experience with manufacturing operations, MES, OEE systems, downtime tracking, or production KPIs.
• Understanding of operator workflows, shift structures, or production line performance.
• Exposure to analytics tools, BI systems, semantic/KPI modeling, or AI-enhanced insights.
• Previous work in food & beverage or other process manufacturing environments.

Our Values

• Quality Above All: Build the best and most effective experiences for our teams and our customers
• Innovate for Impact: Pioneer solutions that enhance manufacturing processes and outcomes, benefiting both our industry partners and the consumers they serve.
• Work Smart: Drive operational excellence that maximizes productivity and delivers superior value to customers.
• Grow Together: Create strong, inclusive partnerships with customers, working as One Team with help and hustle to drive mutual success and innovation.
• Integrity in Action: Operate with honesty, transparency, and respect, fostering trust with our customers and our peers.Quality Above All: Build the best and most effective experiences for our teams and our customers

Things that Make the Job Awesome

• Competitive compensation plan
• Opportunity for stock options
• Health benefits
• Self Care PTO Plan
• Flex Schedule
• Work From Home Flexibility
• Fast growing tech company with big opportunity
• Great team and culture
• Rewarding work that is solving an important problem
• Annual investment in your professional development

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status or any other characteristic protected by law applicable to the state in which you work.

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