Records Technician I

4 days ago

Temple, TX, United States City of Temple Full time

Ready to Start Your Career with the City of Temple?

Summary

The Records Technician I, under the general supervision of the Deputy City Secretary, provides comprehensive vital records services, from issuing and filing birth and death records to processing Acknowledgement of Paternity (AOP). This role also handles daily record scanning, indexing, and verification, issuing City licenses, and cashiering all daily transactions.

Essential Duties and Responsibilities

  • Inspects all incoming documents for filing to determine if they meet state and departmental requirements
  • Acknowledges applicant signatures with proper identification and collects fee associated with these filings
  • Processes all birth and death records in Texas Electronic Vital Events Registrar (TxEVER)
  • Retrieves and researches birth and death certificates for the public filed in the Vital Records department, including physical copies, online and digital records
  • Maintains appropriate filing system for birth and death certificates, including daily entry and scanning of all birth and death records
  • Handles all cashiering transactions, including fee collection and credit card transactions, and balances daily receipts
  • Sets appointments, coordinates the Acknowledgement of Paternity (AOP) process, and conducts meetings with families for completion
  • Maintains communication with local law enforcement, District Attorney's Office, and other government agencies for birth and death certificate verification requests
  • Assists all funeral homes to ensure proper, timely, and accurate filings of death certificates, including Burial Transit Permits and monthly billing
  • Answers Vital Statistics questions by providing correct information regarding vital records, including directions to obtain birth and death records online, in-person and by mail and other department service
  • Serves the public counter by providing support for vital records, processing food dealer and Texas Alcoholic Beverage Commission permits, handling public transportation ticketing and invoicing, and managing all other city-issued licenses or permits
  • Follows City policies, procedures, and safety guidelines
  • Performs other duties as assigned
Minimum Qualifications
  • High School Diploma or equivalent
  • Three (3) years of experience in general office work
  • Must be able to pass a State security clearance
Preferred Qualifications
  • Prior experience with State Vital Records programs
  • Prior experience in a Municipal Government office setting
  • Current Notary License
Certifications, Licenses and Registrations
  • Acknowledgments of Paternity through Office of the Attorney General or ability to obtain within three (3) months of employment
  • Valid driver's license

Thank you for your interest in the position. Please note only those selected for an interview will be contacted.

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