Service Advisor
5 days ago
The job duties of an Auto Service Advisor may include:
- Greeting customers and scheduling service appointments
- Cataloging customers concerns and comments
- Writing service orders and descriptions of problems and repairs
- Translating customers' repair problems into standard repair terminology
- Explaining repairs to customers
- Test-driving vehicles to confirm service repairs
- Estimating the cost and time needed for repairs
- Handling customer complaints
If you fill this position matches you then we encourage you to apply and we look forward to meeting you.
We are looking for a personable Service Advisor to act as the liaison between our customers and service technicians. The Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The Service Advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.
To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.
Service Advisor Responsibilities:
- Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the dealership's workflow and schedule.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Compensation: $17.00 - $20.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.
-
Service Advisor
5 days ago
San Diego, CA, United States Lithia & Driveway Full timeDealership:L0727 DCH Honda of Mission Valley DCH Honda of Mission Valley Now Hiring - Service Advisor Pay: $5k-12k Monthly Department Hours: M-F 7-6; Saturday 7-5 Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
-
Service Advisor
1 week ago
San Diego, CA, United States Lithia & Driveway Full timeDealership:L0727 DCH Honda of Mission Valley DCH Honda of Mission Valley Now Hiring - Service Advisor Pay: $5k-12k Monthly Department Hours: M-F 7-6; Saturday 7-5 Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
-
Service Advisor
9 hours ago
San Diego, CA, United States Lithia & Driveway Full timeDealership:L0727 DCH Honda of Mission Valley DCH Honda of Mission Valley Now Hiring - Service Advisor Pay: $5k-12k Monthly Department Hours: M-F 7-6; Saturday 7-5 Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
-
Service Advisor
2 weeks ago
San Diego, CA, United States Penske Automotive Full timeMercedes-Benz of San Diego, a Penske Automotive Group dealership, is looking for an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best...
-
Service Advisor
2 weeks ago
San Diego, CA, United States Penske Automotive Full timeMercedes-Benz of San Diego, a Penske Automotive Group dealership, is looking for an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best...
-
Service Advisor
7 days ago
San Diego, CA, United States Penske Automotive Full timeMercedes-Benz of San Diego, a Penske Automotive Group dealership, is looking for an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best...
-
Service Advisor
1 week ago
San Diego, CA, United States Penske Automotive Full timeMercedes-Benz of San Diego, a Penske Automotive Group dealership, is looking for an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best...
-
Service Advisor
2 days ago
San Diego, CA, United States Cal Pacific Truck Center Full timeDescription of the role: As a Service Advisor at Cal Pacific Truck Center, you will be responsible for coordinating and overseeing the maintenance and repair services for our customers’ trucks. You will be the primary point of contact for customers, providing them with exceptional service and ensuring their satisfaction. Responsibilities: Interact with...
-
Service Advisor
18 hours ago
San Diego, CA, United States Cal Pacific Truck Center Full timeDescription of the role: As a Service Advisor at Cal Pacific Truck Center, you will be responsible for coordinating and overseeing the maintenance and repair services for our customers’ trucks. You will be the primary point of contact for customers, providing them with exceptional service and ensuring their satisfaction. Responsibilities: Interact with...
-
Service Advisor
23 hours ago
San Diego, CA, United States Cal Pacific Truck Center Full timeDescription of the role: As a Service Advisor at Cal Pacific Truck Center, you will be responsible for coordinating and overseeing the maintenance and repair services for our customers’ trucks. You will be the primary point of contact for customers, providing them with exceptional service and ensuring their satisfaction. Responsibilities: Interact with...
