Salesforce FSL Solution Architect

2 weeks ago

Chicago, IL, United States Tata Consultancy Services Full time
Must Have Technical/Functional Skills:

  • At least 10+ years of experience in designing and implementing Salesforce solutions in complex environments.
  • And having Salesforce Certified Field Service Consultant Certification.
  • Strong Salesforce solution design experience specifically in the Salesforce FSL and the ability to work in an agile manner in order to turn around/develop Solution fast and effectively in a short period of time.
  • Skilled in Core Salesforce cloud configuration and customization (both Service and Sales), declarative and programmatic Salesforce tooling, and integrating with 3rd party systems.
  • Ensure defined Salesforce CRM architecture roadmap aligns with enterprise standards.
  • Analyze new requests and define non-functional requirements and create solution design and architecture.
  • Proven history of approachable, constructive relationships with UX practitioners, internal stakeholders, and customers
  • Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders
  • Familiar with Agile methodologies to manage and deliver projects efficiently and effectively
Roles & Responsibilities:

  • Should be Salesforce Certified Field Service Consultant and Salesforce Certified Service Cloud consultant.
  • Should be Architecting, designing, and implementing Salesforce FSL solutions to meet specific business needs, including configuring scheduling policies, work rules, and service objectives.
  • Should be Leading technical design sessions, providing guidance to development teams, and ensuring best practices in governance, security, and performance optimization.
  • Should be Developing prototypes, proof-of-concepts, and architecture roadmaps to demonstrate the feasibility and value of proposed solutions
  • Should be Designing and implementing integrations between Salesforce FSL and other systems, ensuring seamless data flow and functionality.
  • Should be able to Learn Continuously staying updated on the latest Salesforce FSL features, capabilities, and best practices.
TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $80,000-$120,000 a year#LI-CM2

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