Central Office_Employment Services Associate
6 days ago
Human Resources/Employee Services Associate
Date Posted:
11/6/2025
Location:
Human Resources Position: Employee Services Associate.
Reports To: Call Center Manager.
Division: Human Resources.
Department: Talent Acquisition.
FLSA Status: Non-Emempt.
Grade: Unified 111.
Workdays: 246.
Retirement: Teachers Retirement System.
Position Summary
Performs routine tasks to operate a multi-line telephone system, efficiently directing incoming calls to appropriate personnel or departments and providing accurate information to callers. Performs duties with moderate supervision as an intermediate-level individual contributor.
Essential Job Duties:
- Answers the telephone and transfers calls to the appropriate person or department, ensuring efficient communication within the organization.
- Provides general information to the public about the school system, including addresses, directions, and other relevant details.
- Maintains and updates personnel and department directories to facilitate accurate call transfers and information dissemination.
- Serves as a liaison between the general public and DCSDstaff, fostering positive interactions and support.
- Works on routine or semi-routine assignments with an understanding of when deviation from standard practice is necessary.
- Manages tasks that are assigned while being prepared to suggest improvements for efficiency in handling inquiries or issues faced by callers.
- Participates in projects related to the development of new tools or processes aimed at improving efficiency within the organization.
- Coordinates assigned project tasks effectively to meet objectives.
- Maintains and updates employee records, including filing updates to personnel files and scanning documents into electronic personnel files.
- Verifies data accuracy in employee records and processes requests for information from HR staff and employees.
- Performs other dutuis as assigned.
- High school diploma required, with a minimum of three(3) years call center experience. Associate's degree preferred.
Attachment(s):
- Associate, Employee Services.pdf
-
Customer Service Associate II
4 days ago
Stone Mountain, GA, United States Dollar Tree Full timeYour positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your Role: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned...
-
Customer Service Associate II
13 hours ago
Stone Mountain, GA, United States Dollar Tree Full timeYour positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your Role: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned...
-
Customer Service Associate II
8 hours ago
Stone Mountain, GA, United States Dollar Tree Full timeYour positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your Role: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned...
-
Stone Mountain, GA, United States DeKalb County School District Full timePosition Type: Continuous Improve/Accountability/Director, Equitable Services-Federal Programs Date Posted: 11/7/2025 Location: Federal Programs The DeKalb County School District is seeking an experienced and professional Director, Equitable Services. The material contained herein is subject to change. All open positions offered by the DeKalb County School...
-
Central Office_Social Worker
4 days ago
Stone Mountain, GA, United States DeKalb County School District Full timePosition Type: Wrap Around Services/Social Worker Date Posted: 8/18/2025 Location: Wrap Around Services The DeKalb County School District is seeking an experienced and professional Social Worker.Salary Grade/Schedule: Z Salary Schedules: Click Here The material contained herein is subject to change. All open positions offered by the DeKalb County School...
-
Central Office_Social Worker
1 week ago
Stone Mountain, GA, United States DeKalb County School District Full timePosition Type: Wrap Around Services/Social Worker Date Posted: 8/18/2025 Location: Wrap Around Services The DeKalb County School District is seeking an experienced and professional Social Worker.Salary Grade/Schedule: Z Salary Schedules: Click Here The material contained herein is subject to change. All open positions offered by the DeKalb County School...
-
Central Office_Social Worker
6 days ago
Stone Mountain, GA, United States DeKalb County School District Full timePosition Type: Wrap Around Services/Social Worker Date Posted: 8/18/2025 Location: Wrap Around Services The DeKalb County School District is seeking an experienced and professional Social Worker.Salary Grade/Schedule: Z Salary Schedules: Click Here The material contained herein is subject to change. All open positions offered by the DeKalb County School...
-
Pharmacy Customer Service Associate
2 weeks ago
Stone Mountain, GA, United States Walgreens Full timePharmacy Customer Service Associate Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy....
-
Pharmacy Customer Service Associate
2 weeks ago
Stone Mountain, GA, United States Walgreens Full timePharmacy Customer Service Associate Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy....
-
Pharmacy Customer Service Associate
2 weeks ago
Stone Mountain, GA, United States Walgreens Full timePharmacy Customer Service Associate Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy....
