Hotel Front Desk Guest Service Agent

1 week ago


East Peoria, IL, United States Residence Inn East Peoria Full time

Do you need a flexible work schedule? We have that

Residence Inn by Marriott in East Peoria, is currently adding a Front Desk Guest Service Agent to our team We are looking for individuals with a flexible schedule who are able to work Part-Time, 2nd shift: 3pm-11pm  Fri/Sat/Sun/Mon

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.

Qualifications and Requirements:

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.

Hotel Address: 201 Eastlight Court, East Peoria, Illinois 61611

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.



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