Business Process Lead

1 week ago

Corona, CA, United States Bristlecone Full time

We're Hiring: Business Process Lead - Order-to-Cash (OTC) | SAP S/4 Transformation

About Bristlecone

Bristlecone, a Mahindra company, is a leading supply chain and business analytics advisor, rated by Gartner as one of the top ten system integrators in the supply chain space. We have been a trusted partner to global enterprises such as Applied Materials, Exxon Mobil, Flextronics, Nestle, Unilever, Whirlpool, and many others.

Role Overview

We're looking for a Business Process Lead - Order-to-Cash (OTC) to join our Supply Chain Process COE and play a key role in a global SAP S/4 HANA transformation. If you have deep expertise in OTC processes and a strong background in consulting, this is a fantastic opportunity to shape global operations.

Key Responsibilities

  • Lead the design and harmonization of global OTC processes (Order Management, Pricing, Billing, Collections).
  • Facilitate workshops with SMEs to gather requirements and perform fit-gap analysis.
  • Ensure OTC processes are fully integrated with supply chain and finance functions.
  • Develop and maintain process documentation: flows, SOPs, training materials.
  • Collaborate cross-functionally with P2P and Logistics for end-to-end process alignment.
  • Support testing, cutover planning, and hypercare post-go-live.

Qualifications

  • 8-10 years of supply chain or consulting experience with a strong OTC focus.
  • Proven success leading OTC in ERP transformations (SAP ECC or S/4 HANA).
  • Prior consulting experience is required; Big 4 or Tier 1 firm preferred.
  • Strong facilitation, communication, and stakeholder engagement skills.
  • Industry experience in Retail and CPG is required.

Additional Details

  • Location: Hybrid onsite in Corona, CA (Tues-Thurs in-office)
  • Travel: Required for workshops and go-lives.
  • Education: Bachelor's in Business, Supply Chain, or related field.
  • Start Date: ASAP

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