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Vice President of Program Delivery- HHS

3 weeks ago


Baltimore, MD, United States Arch Systems Full time
Vice President of Program Delivery- HHS & Other Fed. Agencies

As the Vice President of Program Delivery, you will oversee a portfolio of complex, multi-year contracts across HHS and other federal agencies, ensuring exceptional delivery, customer satisfaction, and mission impact. You will lead technical and operational teams, drive execution excellence, and serve as a key member of the executive leadership team guiding growth and strategy.

Key Responsibilities
Strategic Oversight
  • Define and implement a unified program delivery strategy aligned with corporate growth objectives, technical innovation goals, and client mission outcomes.
  • Oversee a diverse portfolio of contracts at HHS and other federal agencies, ensuring consistent, high-quality delivery across programs.
  • Serve as a key member of the executive leadership team, contributing to strategic planning, revenue forecasting, and operational readiness.
  • Translate strategic initiatives into executable delivery frameworks with clearly defined technical and operational milestones, leveraging Agile practices including SAFe, Scrum, and Scrumban where appropriate.
Program Governance & Execution
  • Provide oversight for all contracts and programs in your portfolio, ensuring alignment with contractual requirements, schedule adherence, and performance expectations.
  • Lead program reviews, risk assessments, and delivery audits to ensure technical quality, compliance, and customer satisfaction.
  • Approve and guide project artifacts such as system architectures, implementation roadmaps, QA plans, and change control strategies.
Technical Team Leadership
  • Provide leadership and direction to multidisciplinary technical teams, including solution architects, cloud engineers, data scientists, developers, and cybersecurity professionals.
  • Guide the technical execution of projects, ensuring that delivery teams follow best practices in Agile (SAFe, Scrum, Scrumban), DevSecOps, cloud engineering, and secure software development.
  • Serve as an escalation point for technical issues, helping teams troubleshoot and resolve challenges quickly and effectively.
  • Partner with technical leads to drive technical innovation, ensure the right technology choices, and maintain high engineering standards.
Client & Partner Engagement
  • Act as the executive liaison for strategic clients across HHS and other agencies, maintaining ongoing communication and ensuring satisfaction with both technical execution and overall delivery.
  • Lead client discussions on solution design, system modernization, digital transformation, and enterprise architecture when required.
  • Manage subcontractors and partners delivering technical components of the work, ensuring coordination, accountability, and delivery quality.
Resource & Capacity Management
  • Oversee enterprise-wide resource planning, balancing technical and non-technical staff assignments across your contract portfolio to meet evolving requirements.
  • Work closely with HR and recruiting to hire, develop, and retain high?performing delivery staff and technical experts.
  • Ensure technical team members are properly trained, certified, and onboarded to meet both internal quality standards and client?specific requirements.
Performance Monitoring & Reporting
  • Define, track, and report technical and programmatic KPIs across your portfolio of contracts, including system performance, uptime, security posture, and delivery milestones.
  • Provide executive?level reports on program health, staffing allocations, technical challenges, and client satisfaction.
Compliance & Risk Management
  • Ensure delivery teams follow applicable standards and frameworks such as NIST, FISMA, FedRAMP, Section 508, ISO, and CMMI.
  • Monitor technical and operational risks and lead the implementation of mitigation strategies and contingency plans.
Business Development Support
  • Support capture and proposal development by contributing to technical solutioning, delivery strategy, staffing plans, and pricing.
  • Lead transition?in planning for new contracts and provide support on recompetes through lessons learned and performance documentation.
Continuous Improvement & Innovation
  • Foster a culture of innovation and continuous improvement across delivery teams, using Agile frameworks such as SAFe, Scrum, and Scrumban to optimize flow and delivery.
  • Evaluate and introduce new tools, technologies, and frameworks to increase delivery efficiency and technical capabilities.
  • Promote cross?program knowledge sharing and support Centers of Excellence (COEs) in areas such as Cloud, Data, Cybersecurity, and Agile Delivery.
Required Qualifications
  • Bachelors degree in Information Technology, Business Administration, Engineering, or a related field; Masters degree preferred.
  • PMP, PgMP, or equivalent project/program management certification required.
  • Formal experience leading teams and programs using Agile frameworks such as SAFe, Scrum, and Scrumban.
  • 15+ years of experience in program and contract delivery, including 10+ years managing federal government programs.
  • Proven track record of managing cross?functional technical and operational teams in the execution of complex, multi?year contracts.
  • Deep knowledge of federal contracting, acquisition lifecycle, and agency mission delivery.
  • Strong leadership, organizational, and decision?making skills with the ability to influence at all levels.
Seniority level
  • Executive
Employment type
  • Full?time
Job function
  • Project Management and Information Technology
Industries
  • IT Services and IT Consulting

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