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The Metabolic Account Specialist II (MAS) plays a pivotal role in engaging healthcare professionals across the patient care continuum for individuals with fibrodysplasia ossificans progressiva (FOP), an ultra-rare, progressive genetic musculoskeletal disorder. This position requires a seasoned biopharmaceutical sales professional who can effectively communicate clinically driven sales messages to a diverse range of key collaborators, including rheumatologists, medical geneticists, orthopedic specialists, dentists/oral surgeons, pediatricians, and primary care physicians.
The ideal candidate thrives in a fast-paced, results-driven environment and is committed to building trust-based relationships through integrity, professionalism, and alignment with the company's core values. This role offers an exciting opportunity to make a meaningful impact in a niche therapeutic area while working as part of a dynamic and collaborative team.
A Typical Day May Include The Following:- Serve as a key liaison between the company and healthcare professionals involved in the care of individuals with FOP.
- Develop and implement account-specific strategies to drive awareness and adoption of the company's therapeutic solutions within the FOP market.
- Build and maintain trusted relationships with key opinion leaders, healthcare providers, and other decision-makers to ensure alignment with patient care goals.
- Apply clinical knowledge and market insights to deliver compelling, compliant, and solution-oriented messaging to healthcare professionals.
- Partner with internal cross-functional teams to align on strategies and complete account-level plans effectively.
- Act as a resource for HCPs and their staff, providing education on the disease state, treatment options, and company support services.
- Monitor and analyze local market trends to identify new opportunities for growth and proactively address challenges within the territory.
- Represent the company at industry conferences, congresses, and networking events to build brand awareness and strengthen relationships with partners.
- Strong understanding of the FOP patient journey and the roles of healthcare providers in managing rare diseases.
- Exceptional communication and interpersonal skills, with the ability to deliver clinically focused sales presentations.
- Proven ability to develop and implement strategic account plans and navigate complex healthcare systems.
- Highly organized, meticulous, and capable of managing multiple priorities in a fast-paced environment.
- Demonstrated ability to build and maintain long-term relationships with key customers, including KOLs and HCPs.
- Proficiency in using CRM tools and other sales analytics platforms to track progress and inform decision-making.
- 10+ years of account sales experience in the pharmaceutical/biotechnology industry.
- Rare/ultra-rare sales experience required.
- Musculoskeletal/progressive musculoskeletal/rheumatology/orthopedic rare disease experience preferred.
- 2+ years of experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations.
- Experience working directly with designated key accounts and customers.
- Documented success leading institutional centers or accounts with multiple call-points (preferably comprised of multidisciplinary teams).
- Outstanding interpersonal, selling, presentation, influencing, and negotiation skills: you have highly developed consultative selling skills and help your customers find solutions to their needs or problems; you meet or exceed objectives.
- Account management experience in calling on large group practices and/or integrated delivery networks.
- Bachelor's degree (MBA preferred)
- Business travel, by air or car, is regularly required (up to 60% overnight travel)
- Valid driver's license and ability to align with all company travel policies
- Commitment to ethical, compliant, and professional behavior in all interactions
- Must live within the assigned geography (New York City and Boston preferred)
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