Customer Service Representative

11 hours ago

Springfield, MA, United States Remote VA Full time
Customer Service Representative

We are looking for a Customer Service Representative to join our Major Appliance Service Company. This role requires excellent phone skills, basic computer knowledge, and the ability to handle customer inquiries efficiently.

Job Responsibilities

Answer customer calls and assist with inquiries & bookings Schedule and manage appointments using Walkabout Customer Booking Software (training provided) Provide top-notch customer support and ensure satisfaction Maintain accurate records and follow up with customers as needed

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