Mortgage Customer Service Specialist

2 weeks ago

Dallas, TX, United States Imprimis Full time

IMPRIMIS GROUP - MORTGAGE CUSTOMER SERVICE REPRESENTATIVES NEEDED

QUALIFIED CANDIDATES HAVE FRONT END PROCESSING, Q.A. AND CUSTOMER SERVICE

TIRED OF PUSHING PAPERWORK DAILY AND NOT ABLE TO EVER CATCH UP?

TIRED OF WORKING 60+ HOURS A WEEK AND NEVER GETTING AHEAD OF THE PIPELINE CURVE? DO YOU WANT TO PROVIDE SERVICE TO LENDERS AND BANKS IN A PROFESSIONAL SETTING?

LOOK NO FURTHER WE NEED YOU

Position is with a client located in downtown Dallas, TX. This is an indefinite Contract role (with potential for hire) within a FUN, TEAM division that offers room for growth. Pay is $21-23/hr. Pay & Incentives ONSITE - IN OFFICE WITH AN AMAZING TEAM - DOWNTOWN DALLAS, PAID PARKING

Ideal candidates have a minimum experience in the following (but not limited to):
  • Lending expertise in various Mortgage Automation Software (Encompass or similar) REQUIRED
  • Mortgage industry to include processing, underwriting, funding/closing, QA, Compliance, mortgage help desk, customer service and technical support.
  • Reliable with the highest level of service and support (internal and external customers/staff).
  • 3+ years Loan Processing, Underwriting, Closing/Funding or Technical Support.
  • Guided mortgage loan officers through steps to installing, running software, and pulling credit., and various other loan support issues.
  • Provided support for mobile applications to customers updating accounts and applications with applicable information (credit purposes)
  • Standard Network Trouble Shooting experience a plus.

Software experience required: MS Office, Encompass, DU/LP and various lending/banking software and electronic application and signature system tools. Comfortable knowledge of web conferencing tools, preferably GoToMeeting/ GoToWebinar.

Mortgage Service Agents will work with licensed users in the following areas: Lenders, Brokers, Mortgage Bankers, Community Bankers, Credit Unions, Nonprofits Reps.

If you have the skills and experience, please apply now. All candidates for consideration must be able to pass background, drug testing and E-Verify. Please apply to this job posting or send us your resume to recruiting@imprimis.com for immediate consideration.

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