Sales Associate, Costa Mesa

2 weeks ago

Costa Mesa, CA, United States Van Cleef & Arpels Full time

3 days ago Be among the first 25 applicants

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Are you a good match?
Do you have a passion for High Jewelry, Art & Culture?
Do you have experience with luxury products in your past?
Do you have strong attention to detail and thrive in a fast-paced environment?
If so, wed love to get to know you

What are our expectations?
A Sales Associate at Van Cleef & Arpels will be asked to achieve sales goals while balancing daily business and High Jewelry sales. This person is responsible for developing a network and a loyal clientele, attending social functions within the community, inviting clients to in-boutique events, and reaching out through social media and other supports. The role also manages CRM initiatives client data capture and accuracy, communication on novelties and events, gifting campaigns, and clienteling reporting.
Assist in display set up each morning, display breakdown in the evening, and ensure products are stored safely nightly. Provide excellent customer service follow up on after?sales service and complete the repair process. Follow all implemented Maison policies and procedures involving security, consignments, after?sales services, and valuation requests. Share Van Cleef & Arpels history, quality standards, and collection information with clients and maintain the aesthetic quality of the boutique.

Qualifications

  • 5-7 years in a fast?paced luxury, sales background
  • Bachelors Degree or Jewelry Certification preferred
  • Strong understanding of Customer Service needs and priorities
  • Excellent computer skills
  • Strong attention to detail with the ability to handle multiple tasks simultaneously
  • Ability to establish and maintain effective relationships with customers and gain their trust and respect
  • Excellent interpersonal and communication skills are a must

At this time, we are not sponsoring work visas. Applicants must have valid work authorization for employment in the USA.

More than a job its an experience
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The Recruitment Process

  • Please complete an application on the Richemont Career Site.
  • Selected candidates will be contacted by the HR team for an interview.

Salary: $24.04/ Hourly
Salary Will Be Negotiated Based On Skills And Experience.
This role is commission eligible.

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