Staff Product Manager, Web Presence

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

Web Presence & Platform (WPP) is organized into two pillars: Platform and Presence. The Platform pillar builds internal systems, tooling, and infrastructure to support the web. The Presence pillar owns Stripes public-facing storytelling across stripe.com, including our homepage, product landing pages, industry and solutions pages, and other high-impact go-to-market surfaces, as well as link.com, Sessions, and Stripe Press. Together, we shape how millions of people understand what Stripe is and what it can do for them.

Stripe.com is known for design leadership and our commitment to craft and beauty. Stripe.com is the first impression many future customers have of Stripe, and we want our quality and attention to detail to shine through, and for visitors to find relevant and educational information about Stripe that moves them to become customers.

Were hiring a product manager to lead the future of stripe.com, redefining the website in a changing product and technology landscape, and to accelerate Stripes mission to increase the GDP of the internet.

WPP is a highly cross-functional team and youll work closely with product marketing, product, growth and brand partners, as well as with design, production, and engineering leadership within WPP. We balance the ongoing strategic evolution of stripe.com as a product, with global expansion, experimentation, as well as timely launches and events. Youll need to deeply understand the needs of our visitors, and drive how we demonstrate both the breadth and depth of Stripes product set. Youll build and iterate on new interactive AI powered tools to surface the right product recommendations to visitors. Youll ensure these experiences are seamless and delightful as users progress through the conversion flow. Youll partner with product marketing to marry this new, dynamic and personalized content with our thoughtfully crafted site narrative. Youll be critical to our AEO efforts and to defining the changing role of a website in an agentic world. All while holding our high standard for exceptional craft and beauty.

As a member of WPPs leadership, youll devise and deliver on quarterly and yearly roadmaps focused on the strategic experiences we bring to our users. Last but not least, youll partner with design leaders across Stripe to help shape a consistent and elevated design voice across Stripes surfaces.

• Partner with senior leadership to understand and uphold our ambitions for quality at scale and with velocity
• Develop a strategy and roadmap that transforms stripe.com to achieve Stripes 10-year goals
• Develop novel experiences for stripe.com that embrace emerging LLM technology to develop relevant and tailored customer experiences, surfacing the right content for each visitor
• Make the evolution of stripe.com as a product faster, easier, and a surprisingly great experience for Stripes designers, developers, and marketers
• Collaborate with engineering and design across time zones (PST, EST, CET) to ship high impact functionality that delights Stripes designers, developers, and users
• Define and track success metrics for quality and performance, and lead optimization
  

This is a new and high-impact role on WPP. You will be a key strategic leader on WPP, and your vision will shape the future of Stripe.com as we build exciting and ambitious new experiences to best the status quo. You understand our customers, develop insights about them and product roadmaps based on those insights. You deeply understand the work of our design and engineering teams, you may even look more like a designer, engineer, or design engineer. You know how to envision and ship exceptional customer experiences. You can see where we need to go, and you can chart the course to get there.

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• 10+ years of experience in product management, design, or engineering with at least 3+ years in senior capacity making company-level product decisions
• Strong understanding of user interface (UI) and user experience (UX) principles and best practices
• Technical familiarity with frontend development technologies including HTML, CSS, JavaScript, and frameworks such as React, Angular, or Vue.js
• Strong written and verbal communication across business, design, and engineering audiences
• Demonstrated experience leading company-wide initiatives influencing technical roadmaps
  

• Built robust design systems at scale
• Developed complex frontend applications with sub-1000ms load times
• Strong (informed) point of view on how web applications should be built and composed
• Experience working with user research to understand findings and turn them into actionable plans