Shipping & Receiving Agent (Loss Prevention)
2 weeks ago
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
SH shipping and receiving life: it requires strength, patience, stamina, imagination, great reflexes, openness to change, and a good sense of humor. Being nice goes a long way, too. We're currently in search of an independent thinking, quick-thinking, outgoing and productive Shipping & Receiving Clerk to join our Loss Prevention Team at 1 Hotel South Beach. The person in this role will manage all incoming and outgoing package duties related to hotel guests, residents, group conferences, and employee packages.
Responsibilities:- Direct responsibility and oversight of shipping and receiving tasks.
- Receive, log, store, and deliver incoming packages addressed to registered hotel guests, residents, group conference business, and employees.
- Handle outgoing packages for internal and external business.
- Notifies internal and external customers of packages in storage.
- Maintain constant communication via email and/or phone regarding all shipping and receiving matters with guests, residents, and staff.
- Direct communication with guest regarding lost and found items requiring shipping.
- Billing responsibilities for all outgoing packages.
- Ensure all packages being received are not mishandled and/or damaged upon receipt.
- Inform Loss Prevention Leadership of any issues or concerns.
- Conduct a weekly inventory of packages in storage.
About you... Passionate about safety and security with similar work experience. A post-secondary diploma, degree or industry-related certifications would be a plus. Experience in safety and security operations, a team player, detail oriented. Ability to remain calm under pressure Is flexible and willing to meet the demands of a 24-hour operation.
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
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