ALEKS Implementation Manager

Impact the Moment
Are you interested in making a difference in the lives of others? The McGraw Hill ALEKS
Implementation team thrives on building meaningful relationships with educators to maximize the potential of every learner. This is a unique opportunity to have a far-reaching impact on student success as well as impact the educational technology industry.

What is this role about?
McGraw Hill, the leading provider of digital and print educational resources, is looking for an ALEKS Implementation Manager for our Higher Education division.
ALEKS is a research-based, online learning platform that offers course products for Math, Chemistry, Placement, and more. Rooted in over 30 years of research and analytics, ALEKS can pinpoint each student's knowledge and provide them the support to achieve mastery. ALEKS empowers educators with the flexibility to structure their course based on their goals and surfaces insights into class-level and student-level progress so they can efficiently learners who are potential at-risk.

The ALEKS Implementation Manager is responsible for providing implementation consultation, coaching, professional development, training, and technical assistance regarding ALEKS products to customers, potential customers, and the sales organization. You will continually improve implementation fidelity to inform strategies to retain, grow, and win business in the Higher Education Math, Chemistry and Placement markets.

This is a remote position with about 25% of travel required. Candidates must reside in and be authorized to work for any employer in the United States. The ideal candidate should reside in the Midwest Region of the US.

What you will be doing:

• Manage the ALEKS implementation needs of your assigned territory with key focus on new customers, retention of existing customers and expansion at existing accounts.
• Manage pilot program and conversion rate of at least 70% and consult with the Accessibility Compliance offices at each institution.
• Enforce best practices while establishing long-standing trust and partnership with customers and your internal partners.
• Maintain master knowledge of ALEKS, the science behind ALEKS, ALEKS data and reports.
• Gather and share customer feedback, observations, and market needs to internal McGraw Hill stakeholders to ensure products and services are continually improved.
• Communicate with, coach and guide internal stakeholders to promote teamwork that ensures implementation success across the territory.
• Regular analysis of and communication with new, existing, and at-risk territory implementations to ensure optimized implementation and success through field-based best practices and course management.

We're looking for someone with:

• 5+ years of professional/consulting experience required. (Instructional design, educational
  technology experience and/or teaching/education experience preferred)
• Higher Education industry experience preferred.
• Bachelor's Degree required. (Advanced degree in education, math, science or educational technology preferred)
• Ability and willingness to travel. (Travel demands depend on territory and account needs)
• Extraordinary desire to learn and innate drive to help others with strong presentation skills and ability to interact with employees and customers of varying levels, personalities, abilities.
• Familiarity with major operating systems, browsers, zoom, microsoft office suite, internet concepts are a requirement.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights.

The pay range for this position is between $67,000 - $85,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.

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