Care Coordinator

View Point Health Job Title: Care Coordinator (CCBHC) Job Code: SST012/Social Service Technician 3 Shift: Full-Time (40 hours per week on average) Job Hours: 8:00 PM - 5:00 PM, Monday - Friday with some evening hours required Base Location: Onsite - Conyers, GA Division/Department/Program: Rockdale Outpatient Center A new service model, Certified Community Behavioral Health Clinics (CCBHC), offer comprehensive, coordinated, and integrated care to individuals living with mental health and substance abuse treatment needs. CCBHCs provide outreach, increase access, improve services, and serve as a "one-stop-shop" to those who are currently underserved with mental health and substance use disorders. The CCBHC Care Coordinator (bilingual Spanish) is responsible for ensuring that clients are connected with the services that they need and for collaborating with staff across the agency and with external agency partners. Duties & Responsibilities: The CCBHC Care Coordinator Provides initial screening of client needs and assists the client in connecting to needed resources. Connects client with community services and provides follow-up and monitoring to ensure continuity of care among internal providers and between internal and external providers. Facilitates internal and external collaboration to develop person-centered or family-centered integrated client treatment plans. Interacts with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services. Documents and maintains accurate and timely case notes. Assists clients with making and coordinating appointments, and obtaining supports necessary to keep appointments. Facilitates communication between providers within a schedule that meets outlined timeframes. Develops and maintains close working relationships with community service providers. Program Description: Care coordination consists of engagement and needs identification to coordinate care including referral, linkage, monitoring, and follow up. The focus of the interventions includes assisting the individual with 1) developing natural supports to promote community integration; 2) identifying service needs; 3) referring and linking to services and resources identified through the service planning process; 4) coordinating services identified on the IRP to maximize service integration and minimize service gaps; and 5) ensuring continued adequacy of the IRP to meet his/her ongoing and changing needs. The performance outcome expectations for individuals receiving this service include decreased hospitalizations, decreased incarcerations, and decreased episodes of homelessness, increased housing stability, increased participation in employment activities, and increased community engagement. Program Specific Duties: Travel in Rockdale County Perform certain case management duties. Participates in interdisciplinary case staffing and staff meetings. Perform other discipline duties when appropriate and needed. Minimum Qualifications: Bachelor's degree from an accredited college or university; or any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills, and abilities for this position Must be able to write, read, speak, and comprehend English and Spanish Knowledge of community resources within Rockdale County. Preferred Qualifications: 2+ years of experience in behavioral health field working with individuals with SPMI or SED or SUD. At least 2 years' experience providing care coordination in home services. Experience with CareLogic electronic health record system. Ability to practice flexible range of skills in a fast-paced environment to support crisis situations and complex behavioral health needs Knowledge of community resources within Rockdale County Requirements/Competencies: Must be able to lift 20 pounds. Requires long periods of sitting/standing. Must have valid Georgia driver's license and Motor Vehicle Record in accordance with company policy. Candidates for selection must pass a criminal background check (including fingerprinting). Must pass a pre-employment drug screen and subject to random drug screens. Any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities Note: Some positions may require a valid driver's license. Other duties as assigned. Benefits (for qualified employees): State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts) Company contributes additional 7.5% of salary to 401(a) Retirement Plan Generous PTO - plus 9 holidays per year - and a paid Cultural/Spiritual/Service Day No employee deduction for Social Security - means more money in your paycheck Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology, and travel Qualified employer for Public Service Loan Forgiveness (PSLF) Clinical supervision, training, and continuing education opportunities available View Point Health is an Equal Opportunity Employer: View Point Health is an Equal Opportunity Employer. View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.