Assistant Billing Manager

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

This role will be covering oral maxillofacial/ dental.
This is a fully remote position.

Job Summary
Summary:

Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue
cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information.

Does this position require Patient Care? No

Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files.
-Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets.
-Provides research and follow-up for inquiries from Customer Service.
-Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review.
-Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas.
-Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval.
-Assist with the orientation and training of new staff.

Qualifications

Education
High School Diploma or Equivalent required

Experience
Revenue, billing and related experience 2-3 years required

Knowledge, Skills and Abilities
- Strong knowledge of medical billing and payer requirements.
- Excellent leadership and team management skills.
- Proficiency in billing software and electronic health records (EHR) systems.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Ability to handle multiple tasks and work under pressure.
- Ability to work with a high degree of accuracy.

Additional Job Details (if applicable)

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$62,400.00 - $90,750.40/Annual

Grade
6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.